The lines and waiting times for a service initially grow longer,but level off eventually.This is called the transient period.

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Quizplus · Accepted Answer

This is because during the transient period, the system is adjusting to changes or disturbances in demand, causing an initial increase in lines and waiting times. However, as the system reaches a new equilibrium, the lines and waiting times will eventually level off.

The Lines and Waiting Times for a Service Initially Grow