What are poka-yokes?
A) Customers who have a propensity to complain
B) Automatic warnings or controls to ensure mistakes don't happen
C) Service failures
D) Common sources of complaints
E) Methods for tracking complaints

Question

Quizplus · Accepted Answer

Poka-yokes are automatic warnings or controls that are put in place to prevent mistakes or errors from happening. They are designed to catch errors before they occur or to alert employees when something is not being done correctly. This is a key part of quality control and can help reduce waste, improve efficiency, and ultimately save companies time and money.

What Are Poka-Yokes