Which of the following would be the most effective technique to avoid early termination of a project due to customer dissatisfaction?
A) Meet all the deliverables on time and under budget.
B) Monitor the level of customer satisfaction continually throughout the project.
C) Monitor the level of customer satisfaction and take corrective action.
D) Incorporate lessons learned into the project plan.

Question

Quizplus · Accepted Answer

Monitoring the level of customer satisfaction throughout the project and taking corrective action is the most effective technique to avoid early termination of a project due to customer dissatisfaction. This approach allows for early identification of issues and provides an opportunity to address concerns before they become major problems, ultimately leading to higher customer satisfaction and project success. Meeting deliverables on time and under budget and incorporating lessons learned into the project plan are also important, but they do not directly address customer satisfaction and may not be sufficient to prevent early termination of the project due to customer dissatisfaction.

Which of the Following Would Be the Most Effective Technique