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When Should the Direct Approach Be Used If Responding to a Request

Question 62

Multiple Choice

When should the direct approach be used if responding to a request for information or action?


A) When you want to include resale information
B) When you need to deny a request
C) When follow-up will be needed
D) When you want the reader to feel favorably about doing business with you
E) When the expected answer is yes,or otherwise straightforward

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