Which of the following would be an appropriate way to start a claim or request for an adjustment?
A) With a complete and specific explanation of the details
B) With information needed to verify the complaint
C) With a clear and calm statement of the problem
D) With a request for a specific action
E) With an expression of your desire to find a solution
Correct Answer:
Verified
Q55: When you're providing details in the body
Q56: When making claims or requesting adjustments,you should
Q57: In a positive message,present the main idea
A)in
Q58: Where should you highlight the benefits to
Q59: When making a claim or requesting an
Q61: Readers receiving routine replies are generally interested
Q62: When should the direct approach be used
Q63: Which of the following should be one
Q64: The close of a routine reply or
Q65: Which of the following should be one
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