Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons

Exercise 17

Given the information available and your knowledge of different forecasting techniques, develop a recommendation for utilizing a specific forecasting technique in the subsequent study. The final contract negotiations are pending, and so it is essential that you account for the advantages and disadvantages of your preferred technique as they would apply to the problem at hand and point out any additional information you would like to have.