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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276 Exercise 9
Prepare a spreadsheet model for the commuter airline's weekly load factor data in Table 17.4, and recalculate the forecasts using an ? of 0.2 and a ? of 0.2. Have you improved on the original MAD?
Explanation
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The trend adjusted exponential smoothing...
Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
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