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Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
Edition 7ISBN: 9780071289276 Exercise 15
Use CRAFT logic to develop a layout that will maximize customer time in the store.
Explanation
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Triangularized matrix
*Depart...
Service Management 7th Edition by James Fitzsimmons, Mona Fitzsimmons
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