Leadership 5th Edition by Larry Siegel, Robert Lussier, Robert Lussier, Christopher Achua, Christopher Achua

Exercise 3

For each of these five conflict situations, identify the most appropriate conflict management style. Write the appropriate letter in the blank before each item.
A) avoiding
B) accommodating
C) forcing
D) negotiating
E) collaborating
____________ You are a sales manager. Bob, one of your competent salespeople, is trying to close a big sale. The two of you are discussing the next sales call he will make. You disagree on the strategy to use to close the sale.