Leadership 5th Edition by Larry Siegel, Robert Lussier, Robert Lussier, Christopher Achua, Christopher Achua

Exercise 17

For each situation, select the most appropriate individual tactic that will enhance your chances of getting a desired outcome. Write the appropriate letter in the blank before each item.
A) rational persuasion
B) inspirational appeals
C) consultation
D) ingratiation
E) personal appeals
F) exchange
G) coalition
H) legitimization
I) pressure
_____________ Although the crew members in situation 7 have agreed to push to meet the deadline, you would like to give them some help. You have an employee whose job is to perform routine maintenance and cleaning. She is not one of your 15 crew workers. However, you realize that she could be of some help filling in for the five missing workers. You decide to talk to this nonunion employee about working with the crew for two hours today.