Cost Management: A Strategic Emphasis 5th Edition by David Stout, Edward Blocher, Gary Cokins

Exercise 71

What is cost of conformance? Nonconformance?

Step 1 of 2

Cost of Quality i.e. COQ is a complete framework which includes the financial costs associated with quality. The major classifications of COQ categories are prevention cost, appraisal cost, internal failure cost and external failure costs.