Personal Finance 1st Edition by Jack R. Kapoor

Exercise 20

1 In what types of situations would small claims court and class-action suits be helpful?

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2 Describe some situations in which you might use the services of a lawyer.

Action Application Interview someone who has had a consumer complaint. What was the basis of the complaint? What actions did the person take? Was the complaint resolved in a satisfactory manner?

Step 1 of 2

1. Small claims court is helpful for minor consumer problems that require legal action. Class action suits can provide legal assistance to a group with the same consumer complaint.