Operations and Supply Chain Management Study Set 2
Quiz 2: Quality Management
Some companies enter into long-term relationships with suppliers who in return commit to meet delivery deadlines but not quality targets.
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Most members of a supply chain understand the importance of high quality because they are both customers and suppliers.
Globalization and foreign competition began to change consumers' attitudes toward quality in the 1950s.
Deming advocated continuous process improvement to reduce variability and achieve conformance to design specifications.
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