[Solved] If an Employee Expresses Organizationally Desired Emotions During Interpersonal Transactions

Question 36
Multiple Choice

If an employee expresses organizationally desired emotions during interpersonal transactions (irrespective of his true emotions), then it is known as ________.

A) emotional labor
B) negative affect
C) positive affect
D) emotional intelligence
E) deviance

10+ million students use Quizplus to study and prepare for their homework, quizzes and exams through 20m+ questions in 300k quizzes.


Explore our library and get Management Homework Help with various study sets and a huge amount of quizzes and questions


Study sets





Upload material to get free access

Upload Now Upload Now
Upload Now

Invite a friend and get free access

Upload NowInvite a friend
Invite a friend

Subscribe and get an instant access

See our plansSee our plans
See our plans