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Which of the Following Tactics for Overcoming Resistance to Change

Question 26
Multiple Choice

Which of the following tactics for overcoming resistance to change is most likely to be beneficial when employees' fear and anxiety are high? A) education B) building support and commitment C) participation D) implementing changes fairly E) coercion

Related questions
Q 27
Procedural fairness while implementing changes is especially important when ________. A) the organization is facing intense competition B) the employees have participated in the decision making process C) employees perceive the outcome as negative D) the environment in which the business operates is dynamic E) the employees are resisting the change due to group inertia
Q 28
The management of a firm threatens to close a manufacturing plant whose employees are resisting an across-the-board pay cut. If the threat is untrue, the management is using ________. A) coercion B) cooptation C) education D) manipulation E) procedural fairness
Q 29
The application of direct threats or force upon resisters is called ________. A) negotiation B) cooptation C) manipulation D) coercion E) arbitration
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