Which of the Following Is Not a Characteristic of Motivational

Communicating with young adults (18 to 25 years old)may include all of the following EXCEPT A) Sending e-mails as appointment reminders B) Texting to see how they are feeling after a filling was placed C) Updating a health history on a computer D) Using respectful,formal language with a lot of face-to-face time and allotment for questions.

Based on cultural differences,some patients might not accept treatment plan recommendations from a female dental hygiene student as readily as they would from a male dental hygiene student.If this happens to a female student in the school clinic she should A) Inform the clinic instructor that this patient is being offensive and ask him to leave. B) Show the patient courtesy and professionalism at all times. C) Use her knowledge of cultural norms and cultural differences to understand that this is not a personal attack. D) Tell the patient that female students are just as smart as male students. E) B and C only