As the employees began to leave the meeting room, some were overheard complaining about the fact that no managers were being laid off and questioning why it was always the workers who had to bear the impact of poor management decisions. Some were even more sarcastic, like one employee who stated that it didn't make any difference to Sandra if employees lost their jobs and that if the company wanted loyalty, it should hire a dog. These statements are probably the result of which barrier to effective communication?
A) selective perception
B) information overload
C) defensiveness
D) downward communication
E) filtering
