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  1. Topics
  2. Business
  3. ABCs of Relationship Selling through Service Study Set 1
  4. Quiz 13: Service and Follow-Up for Customer Retention

In Any Type of Sales,salespeople Should Remember To

Question 112
Multiple Choice

In any type of sales,salespeople should remember to: A)avoid seeking customers because customers find sellers. B)use highly structured,memorized sales presentations. C)ask people during approach to buy their products. D)spend all their time helping existing customers. E)provide follow-up and service after the sale.

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Q 113
Which of the following is one of the "seven deadly sins of business selling"? A)Over planning B)Unlimited optimism C)Timidity D)Thoroughness after the sale E)Strong product knowledge
Q 114
Which one of the following is NOT one of the "seven deadly sins of business selling?" A)Unprofessional conduct B)Unlimited optimism C)Lack of dependability D)Thoroughness after the sale E)Weak product knowledge
Q 115
A salesperson for aquarium equipment walks into the office of a prospect unannounced.He then engages in a small talk with the prospect.According to the text,this is an example of: A)poor planning. B)wasting time. C)professional conduct. D)pushiness. E)limited optimism.
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