logo
menu
Sign up
  1. Topics
  2. Business
  3. ABCs of Relationship Selling through Service Study Set 1
  4. Quiz 13: Service and Follow-Up for Customer Retention

As Friends Become Intimate Friends,all of the Following Happen Except: A)acknowledgement. B)suppression. C)self-Disclosure. D)communication. E)attentiveness

Question 56
Multiple Choice

As friends become intimate friends,all of the following happen EXCEPT: A)acknowledgement. B)suppression. C)self-disclosure. D)communication. E)attentiveness.

Related questions
Q 57
Stephen,a senior salesperson of a software firm,is calling on an acquaintance,the CEO of a manufacturing firm.During the sales call,Stephen should most likely avoid: A)mentioning his family life. B)summarizing the CEOs comments. C)making eye contact with the CEO. D)invalidating the CEO's opinions. E)exhibiting knowledge his product.
Q 58
A good relationship with the client can be maintained if the: A)client takes full control. B)client outdoes the salesperson. C)salesperson outdoes the client. D)salesperson changes the client's mind on issues. E)roles and expectations of each person are defined.
Q 59
What is the most basic level of customer relationship marketing? A)Transaction selling B)Relationship selling C)Account selling D)Networking E)Partnering
logo
QuizPlus
  • About
  • How it work
  • Pricing
Links
  • Privacy Policy
  • Terms And Conditions
  • Refund Policy
Contact Us
  • info@quizplus.com
© 2020-2021 Cozyplus FZ LLC. All rights reserved