[Solved] The Personal Secretary of a Top Manager May Have ________

Q19: Line authority gives a manager the ability to direct the work of ________. A)any employee in the firm B)any subordinate C)any subordinate, after consulting with the next higher level D)only subordinates one level down

Q20: ________ prevents a single employee from getting conflicting orders from two different superiors. A)Line authority B)Unity of command C)Staff authority D)Chain of command

Q21: The importance of unity of command has diminished in today's workplace because of its tendency to be ________. A)inflexible and inefficient B)ethically questionable C)chauvinistic and dictatorial D)too decisive

Q22: Which of the following statements is true? A)Power is a right. B)Authority is one's ability to influence decisions. C)Authority is a right. D)Both power and authority are rights.

Q23: ________ is the obligation or expectation to perform a duty. A)Responsibility B)Unity of command C)Chain of command D)Span of control

Q25: Which of the following statements is true? A)Power is a type of authority. B)Authority and power are identical. C)Authority is a type of power. D)Power is determined by horizontal position in an organization.

Q26: As represented in a power cone, power is based on ________. A)vertical position only B)horizontal position only C)distance from the center only D)vertical position and distance from the center

Q27: As represented in a hierarchical organization diagram, authority is based on ________. A)vertical position only B)horizontal position only C)distance from the center only D)horizontal and vertical position

Q28: A construction site supervisor who sees an impending thunderstorm and tells workers to go home is demonstrating ________. A)line authority B)staff delegation C)provisional accountability D)responsibility

Q29: ________ is the power that rests on the leader's ability to punish or control. A)Reward power B)Coercive power C)Expert power D)Referent power