Business Communication Process Study Set 2
Quiz 4: Planning Business Messages
List the three steps of the 3-x-3 writing process and briefly describe what occurs during each phase.
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Describe the four significant interpersonal barriers to communication. Explain how these barriers to communication can be overcome.
When profiling your audience, what types of questions should you ask about your primary audience? What types of questions should you ask about your secondary audience? List three of each.
List five communication channels and describe when each would be most appropriate.
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