Business Communication Process Study Set 2
Quiz 3: Intercultural Communication
A(n) ____________________ is an oversimplified behavioral pattern applied uncritically to groups.
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The belief in the superiority of one's own race is known as ____________________.
A(n) ____________________ is a stereotype that has developed into a rigid attitude and that is based on erroneous beliefs or preconceptions.
The term ____________________ is used to describe mental representations based on general characteristics that are not fixed and rigid, but rather are open to new definitions.
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