________ Skill Development Programs Address Skills Such as Effective Listening,conflict
________ skill development programs address skills such as effective listening,conflict resolution,negotiation,and coaching.
Alison is a newly promoted manager at N&S.Though she has the requisite qualifications in terms of experience and process knowledge,her team told her supervisors that Alison's management style is abrasive and authoritarian.Which of the following sets of skills does Alison need to improve?
A) technical skills
B) conceptual skills
C) interpersonal skills
D) motor skills
A(n)________ is an on-the-job training technique.
A) correspondence course
B) cross training program
C) online learning
D) critical incident
________ skill development programs include a variety of skills and abilities,such as problem solving,decision making,planning,and organizing.