Two friends visit a local McDonald's.They quickly order a "#1" and a "#4." Which component of McDonaldization does this situation illustrate?
Mr.and Mrs.Turner travel around the country in their R.V.They always choose to stop at the local Wendy's because they always know what to expect.Which component of McDonaldization does this example illustrate?
The basic idea behind scientific management is that
A) most workers are capable of handling the simplest tasks.
B) if left alone, workers will be productive.
C) most workers need minimal supervision.
D) management can use scientific principles to increase productivity.
E) employees are not motivated by financial incentives.
The _____ of the early 1900s found that informal groups were critical to an organization's functioning.
A) Zimbardo studies
B) Hawthorne studies
C) Milgram studies
D) Asch experiments
E) Implementation experiments