Klatt, Murdick, and Schuster's (1978) Model Represents

Tsui's multiple constituency model (1990) recognises that: A) an organisation has a number of constituents (or stakeholders) and thus when an organisation takes a course of action that satisfies one constituent it is possible that other constituents will not be satisfied B) an individual has a number of skills and aligns these with the organisations key strategies to allow the best course of action to take place C) employees are the way of the future and creating a work environment that impacts negatively on this stakeholder can affect worklife balance D) both a and c

For HRM to be effective it must: A) take a strategic approach to people management and align policies and practices with the organisational strategy B) consider the impact on stakeholders and use intelligent decision-making processes C) balance the needs of both the employee and the organisation so that each benefits D) all of the above