Quiz 16: Consumer and Marketing Misbehavior

Business

In the present scenario, misbehavior is commonly heard in the world of sports. Both, professional players and fans are indulging in misbehavior aspects. In general, this misbehavior may be simple and criminal intended. Few of the fans are dysfunctional, i.e. they lack of self-control, and have a positive attitude towards indulging in violent actions. Most of the fans maintain an association to support a particular player or team. So, if the team or player is offended by others, it results in misbehavior of the fans or the concerned player based on the circumstances. Even though these sorts of misbehavior are common, it is affecting most of the stakeholders. Business persons invest their money on conducting a high spirit and tremendous sports to entertain their customers. So, the misbehavior of the players and fans are affecting the business aspects and are drowning the customer experience. It is a challenging task for the event managers to make sure that misbehavior of the fans and players are reduced. Witnessing the misbehavior aspects of fans and sportsman is common now-a-days. Consider a sport event conducted by BBA in 2004. During the event, players indulged in a fight, and as soon as the situation was brought under control, few supporters of a particular team threw bottles on the game referee. This event included both the misbehavior of the players and their respective fans. Misbehavior may result in bringing negative shade on the sport events being conducted. Individuals watch the game to come across emotional swings and enjoy the day with their family members. So, this sort of misbehavior attitude of the fans, and players will disrupt the positive experience of other customers visiting with a motive to enjoy the show. Reducing incidents caused due to misbehavior by fans and professional players are the challenging task for the event managers, as the switching of customers is easy in the field of entertainment. Customers can switch to some other entertainment shows, if they feel that coming to sport events is a life threat. So, managers have to make sure that misbehavior is reduced and the customers get a positive experience from the event.

In the present scenario, misbehavior is commonly heard in the world of sports. Both, professional players and fans are indulging in misbehavior aspects. In general, this misbehavior may be simple and criminal intended. Few of the fans are dysfunctional, i.e. they lack of self-control, and have a positive attitude towards indulging in violent actions. Most of the fans maintain an association to support a particular player or team. So, if the team or player is offended by others, it results in misbehavior of the fans or the concerned player based on the circumstances. There are many such situations where the player himself or herself has been indulged in misbehavior aspects. For example: Consider a sport event conducted by BBA in 2004. During the event, players indulged in a fight, and as soon as the situation was brought under control, few supporters of a particular team threw bottles on the game referee. This event included both the misbehavior of the players and their respective fans. Even though these sorts of misbehavior are common, it is affecting most of the stakeholders. Business persons invest their money on conducting a high spirit and tremendous sports to entertain their customers. So, the misbehavior of the players and fans are affecting the business aspects and are drowning the customer experience. It is a challenging task for the event managers to make sure that misbehavior of the fans and players are reduced. If the behavior of an individual affects the moral beliefs, it is unethical. So, it can be concluded that fans misbehavior is unethical. Fans may indulge in these sorts of misbehavior without any idea on what outcomes it would lead to. Some of the misbehavior aspects fans indulge in are as follows: • Shouting • Confrontation • Throwing things • Drunk and abuse Fans should create a supportive spirit among the teams by supporting the game show in all aspects. This will allow reducing the misbehavior intention among all individuals who witness the show. It also will promote the greater sense of well-being, and connectivity among various country professionals.

In the present scenario, misbehavior is commonly heard in the world of sports. Both, professional players and fans are indulging in misbehavior aspects. In general, this misbehavior may be simple and criminal intended. Few of the fans are dysfunctional, i.e. they lack of self-control, and have a positive attitude towards indulging in violent actions. Most of the fans maintain an association to support a particular player or team. So, if the team or player is offended by others, it results in misbehavior of the fans or the concerned player based on the circumstances. There are many such situations where the player himself or herself has been indulged in misbehavior aspects. For example: Consider a sport event conducted by BBA in 2004. During the event, players indulged in a fight, and as soon as the situation was brought under control, few supporters of a particular team threw bottles on the game referee. This event included both the misbehavior of the players and their respective fans. Even though these sorts of misbehavior are common, it is affecting most of the stakeholders. Business persons invest their money on conducting a high spirit and tremendous sports to entertain their customers. So, the misbehavior of the players and fans are affecting the business aspects and are drowning the customer experience. It is a challenging task for the event managers to make sure that misbehavior of the fans and players are reduced. Motivations of misbehavior: Ethical beliefs and values play a vital role in misbehavior. In general, fans may misbehave based on their moral beliefs and behavioral attitude. Guessing what makes them misbehave is not that simple. So, event managers are worried much on how to reduce the misbehavior aspects of the fans. Most commonly fans may misbehave based on their motives as follows: • Unfulfilled aspirations: Supportive fans psychologically connect themselves with the team. So, if their aspiration like winning the match, etc. is not fulfilled they may deviate their actions resulting in misbehavior. • Thrill seeking: Few of the fans are dysfunctional, i.e. they lack of self-control, and have a positive attitude towards indulging in violent actions. So, they indulge in misbehavior aspects having no idea on what the outcome would result in. • Differential association: Fans supporting particular team forms an association and follow particular norms based on the team origin. So, if other associations do not match with the norms and attitude, it results in misbehavior. Fans should create a supportive spirit among the teams by supporting the game show in all aspects. This will allow reducing the misbehavior intention among all individuals who witness the show. It also will promote the greater sense of well-being, and connectivity among various country professionals.