Business in Action Study Set 2
Quiz 8 :
Organization and Teamwork
The company-C is one of the largest producers of cement with more than 44,000 employees and presence in 50 countries. The company has well established practices and culture. The company developed software called "Shift." Shift is a comprehensive online platform to facilitate smoother communication, collaboration and sharing of ideas among employees. Big companies face difficulties in implementing a system like shift. These difficulties arise due to following reasons: 1. Well-developed Practices : Big companies are known for having well developed practices and procedures. It becomes very difficult to change these well-developed practices both for companies as well as employees. For example, changing mode of communication requires implementation throughout company, which is a lengthy process and takes time and resources. 2. Resistance from employees : Employees often resist to new technologies and systems. This resistance can be attributed to the following: • Fear of technology, • Ingrained behavior, • Familiarity and habit of old systems, • Resistance to change, • Fear of job loss. This resistance creates barriers for new technologies make it difficult for an organization in implementation.
Management jobs require different skills in different industries. A person can develop certain skills required for specific jobs and achieve his / her goals. Various jobs have various requirements depending on the nature of work. A same designation can have different work requirements in different industries. Job requirements in various industries for the post of supervisor are listed below: Consider a person X having a bachelor's degree in business administration with specialization in operations management with 1.5 years' experience as a salesman in a store. The best aligned job to this qualification from the above-mentioned jobs will be of store supervisor. The person already possesses the required qualification for the job. However, there is a lack of experience for the same. One cannot gain experience without working as a store manager but he can develop rest of the desired skill set by getting himself enrolled in any short-term course for ERP. Further, he can visit the store and request the authorities to appoint him on a temporary basis. Further, as he gets a complete knowledge of ERP he can be appointed as permanent employee. Also, till the time he completes his training on ERP, he can have an idea of the nature of the job by help of which he can decide to stay or leave the job. This will create a win-win condition both the store authorities and the person X as he will be prepared for the job ultimately and the store will get the position filled.
The company-C is one of the largest producers of cement with more than 44,000 employees and presence in 50 countries. The company has well established practices and culture. The company developed software called "Shift." Shift is a comprehensive online platform to facilitate smoother communication, collaboration and sharing of ideas among employees. The company should not open the Shift to business partners and suppliers. Opening the Shift to customers and partners can result in availability of critical information to business partners. It can also result in damage of the brand image if some information, sensitive for consumers, leaks into market. Additionally, business partners can use the critical information available, such as intellectual property information, on shift to develop their own products and capabilities. For example, Allowing customers and suppliers to join critical discussions such as possibility of cracks in a particular type of cement can lead to loss of brand value and image. If the company chooses to open shift up for customers, it should do it by separating the sections for discussion for employees, business partners and customers. This will facilitate smoother communication between the company, customers and business partners. This will also separate the area of the information accessible to customers and business partners.