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Question 24
Multiple Choice

A chief nursing officer (CNO)has implemented a model for teamwork training in the facility.The model seems to be working in some areas but not in others.The best action by the CNO would be to:

A) assess for formal and informal leaders who oppose the plan.
B) inform the staff that teamwork improves safety and is expected.
C) provide more education and training on benefits of the model.
D) rotate staff between areas with different levels of acceptance.

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