Quiz 4: Using Communication Principles to Build Relationships

Business

Effective communication is considered as a key to build relationships because with an open and proper communication an individual could build good amount of interpersonal relationships capable of improving overall communication. It could be appropriate and effective if in an effort to improve relationships and open communications, an individual enjoys few beers with his client at a golf course. This is because sometimes apart from professional dealing and business environment, business prospects could be improved in a personal communication or interaction. When an individual discusses business with a client in a leisure moment where the client is in a relaxed mood, then this increases the chances of the business deal to take place quite effectively and opens up space for further communication and better relationship. Thus, it could be concluded that there is nothing wrong to enjoy few beers with a client just to improve the business prospects and relationship development.

Effective communication is considered as a key to build relationships because with an open and proper communication an individual could build good amount of interpersonal relationships capable of improving overall communication. a. The five types of distractions or noise that could affect Mr. Y's ability to listen to his professor are- continuous talk with other students, taking excessive notes, physical noise through late entering students, noise from outside, fast-speaking of the professor. b. The above-mentioned distractions could be reduced if Mr. Y does not talk with other students while the professor is delivering a lecture; he should also avoid taking excessive notes and write only important points; he should not pay attention towards late entering students; also avoid outside noise and concentrate on what the professor is saying; and he could mention to the professor to go a little slow while delivering lecture so that students could understand and relate to what he is saying.

Effective communication is considered as a key to build relationships because with an open and proper communication an individual could build good amount of interpersonal relationships capable of improving overall communication. If it is assumed that Ms. Y is a non-Muslim making a sales call to a Muslim customer of opposite gender in a culture where direct eye contact between opposite genders is not considered appropriate, and that customer is continuously intentionally looking at Y's eyes. Now, that Y is alone in the office with the buyer, she should immediately call the guard and security at the office so that this person could be prevented from taking any inappropriate action with Y. Secondly, Y should try to complete the conversation with the customer and make him go out of the office so that any scope for wrong action and behavior from the customer's side could be prevented. This way by taking correct actions Ms. Y could avoid any such wrong incident to take place with her.