Foundations of Nursing Study Set 1

Nursing

Quiz 17 :

Managing Quality and Safety

Quiz 17 :

Managing Quality and Safety

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Plan a model quality assurance program.
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Quality assurance is an organized procedure with the expected outcomes. Quality assurance is defined as the maintenance of established levels of quality in delivering a service or a product. Every stage of the development is supervised by the person responsible for maintenance of the quality level.
The basic components of a model quality program are the structure, process, and outcomes. The structure of a quality program deals with the identification of the values and the philosophy of the client. The process of a quality assurance program deals with the identification of the process standards and the criteria. The professional nursing standards are applied and the nursing care procedures are defined.
It also includes evaluation of the personnel performance. The outcomes of a quality assurance program include the identification of the standards and the criteria to measure the outcome. It results in the change in the health status of the client, the safety of the client, satisfaction of the client, documentation, and the effectiveness of the services.

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Identify the purposes for the types of records kept in public health agencies.
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Quality assurance program deals with the structure, process, and the outcomes of a healthcare service. Quality assurance is best described as the maintenance of established levels of quality in delivering a service or a product. Every stage of the development is supervised by the person responsible for maintenance of the quality level. The evaluation of the health services needs proper documentation.
The documentation refers to the maintenance of records, which continuously define the quality of the goods and the services provided. In a health care organization, records are very important. The maintained records should be accurate and complete. Some of the health agencies also make the records available to the community agencies.
The purpose of maintaining the records is to provide the complete information about the client receiving the service. The records are also maintains the information about the quality of the services being provided, legal, and malpractice issues. These records are also used for the research and education purposes.

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Define quality assurance and explain its role in continuous quality improvement.
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Quality is a term, which does not have any proper definition. It is often defined relative to other objects and it varies from person to person. In terms of health, it is defined as any activity or object, which improves the health of the client. It includes the health services, which result in better health of a person. Quality assurance is the maintenance of established levels of quality in delivering a service or a product.
Every stage of the development is supervised by the person responsible for maintenance of the quality level. Quality assurance is related to the quality improvement. Quality improvement is a guarantee by the provider of the service or the product to meet the set standards of the quality.
Quality assurance defines the set parameters to be achieved. In public health services, the activities, which aim to meet the needs of the community, are included in the process of quality improvement. It is a continuous process, which aims at the set standards.

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Evaluate a method for documentation of client care in a community setting.
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Discuss at least two general and two specific approaches to quality improvement and examine ways to use them in practice.
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