Business Ethics as Rational Choice

Business

Quiz 4 :

Mba Student Dilemmas

Quiz 4 :

Mba Student Dilemmas

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You can still ask whether deceiving the customer is generalizable if loyalty to coworkers is one of your reasons for being deceptive. What is the answer?
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Deceiving customers is a false action caused due to ignorance, intentional or unintentional, and helplessness means. The generalization test for making any rational decision depends on the rational choice made by an individual or group of individuals. The rational choice being made should possess the ability to be applied in general or commonly to everyone or everything. Failure in such action for any means will be termed as deceiving customers.
If loyalty to coworkers is the major reason for an individual for being deceptive to the customers, the reason will not generalize the decision being made by an individual or group of individuals. Customers should never be deceived in such situations, as it would be considered unethical. It will be complete outrage with the customers and their trust that they possess for a company and its employee.

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Suppose your customers study the software and conclude that it is adequate for their purposes. You know better, because you are more familiar with problems that arise after installation. However, you say nothing about this, and the customers continue to believe that the software is adequate. Is your silence ethical?
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Consider a situation, where an executive is well aware about the software and its problems that arise after installation. A customer approaching the executive is not well aware of the software, but finds the software to be adequate for his or her purposes. The executive refuses to describe the problems that would arise after installation.
The silence of an executive in explaining the problems with the software that might arise after installation is not at all ethical. It is the responsibility of an executive to inform the customer about the viability of the software developed. The executive should have informed the customer about the viability in performance of the software once the installation is done. Thus, keeping silence about the inefficiency about the software is unethical.

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You buy a number of expensive items at a store. On arriving home and looking over the itemized receipt, you realize that the cashier forgot to ring up a Sony DCR-HC46 MiniDV Digital Camcorder with Optical Zoom, which retails for $599.95. What should you do?
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Consider a situation, where an individual bought a number of expensive items at a store. The cashier at the store forgets to ring up a SN mini DV Digital cam recorder with optical zoom, which retails for $599.95.
It is an individual's duty to go and mention the missed billing item to the cashier. Here, the cost of an item is bit high. So, intimating about the wrong calculation is vital, as it is part of individual's sale contract, and the individual owes the money to the cashier.
Therefore, the individual should directly go the store stating that the cashier has forgotten to ring the desired product, as the product is sold in monetary terms.

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Suppose that in the previous exercise, the cashier forgot to ring up a 50¢ pack of gum rather than the camcorder. What should you do? Why should the value of the item make a difference? Hint. Sales agreements can be modified with mutual consent.
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Suppose your boss invites you to bring your wife along at company expense. What should you do?
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Suppose the travel agent asks you who the third party is. What should you say.
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No oversight at the brokerage. I was a retail stockbroker working on a team that catered to high net worth speculative investors. one night I had some spare time, so when our team risk, report arrived, I decided I could do a favor for the teammate who normally signed off on risk reports and take care of it myself. I was astonished to find that she had not done any oversight for weeks. As a result, we had been in violation of New York Stock Exchange regulations for quite a while, and dozens of client accounts were illegally overextended. Three accounts had no equity left, and our firm was stuck with hundreds of thousands of dollars of customer losses. My teammate had signed off on all of the daily risk reports, attesting to our accounts being in good standing. This was a shock, given that we were a tight-knit group. The problem had to be corrected, but I didn't want to be the one to expose it. Revealing the lapses would embitter my manager and teammates and perhaps invite reprisals. It would do nothing or my advancement arid would poison the collegial atmosphere of our team. I wanted to look the other way and let someone else discover the problem. Did I have an obligation to speak up? Hint: How does this case differ from?
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Reporting cheaters. While an undergraduate student I witnessed three friends cheating on an exam. If caught, they would be expelled from school, which could bar them from finding a good job or getting into another school. They were smart, and the exam was relatively easy, but they cheated nonetheless. Should I have turned them during the exam or just let it pass and talk to them about it later?
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In the previous exercise, would it make a difference if the penalty for cheating were milder?
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Suppose the supplier representative phones you a couple of days before the game to say that he can't make it, but he will have his company purchase the tickets for you and your girlfriend. Is it ethical for you to accept the tickets? Why would the timing of the ticket purchase make a difference?
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Suppose you have already made a long-term contract with a competing supplier, and there is no chance you will source from the supplier who invites you to the game. Yet he is unaware of this, and he phones you a couple of days before the game to invite you and your girlfriends. You reveal the Situation, but he tells you not to worry about it. The company has already bought the tickets, and be and his wife would like to enjoy the game with you. Should you and your girlfriend go along?
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If you decided not to use the salary information for negotiation, would you nonetheless have an obligation to tell the company you discovered it?
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A free online news service requires users to register by proving certain information, such as address, gender, age, and salary bracket. The Web site promises that the information will remain confidential. Despite this promise, the news service provides the information to some of its advertisers, with no strings attached. Is this policy generalizable?
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Suppose a sealed note is mistakenly placed in your office mailbox. You open it and start reading before you realize it is addressed toyour coworker Brad, who is married with three kids. It is a passionate message from a lover m another division of the company with whom Brad is having an affair. They evidently exchange love notes through company mail. Is it OK, or even obligatory, to inform his wife about this? Don't just say, "Of course not, it's none of my business." Provide an argument based on the conditions for rational choice.
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A revealing plant visit. I visited a manufacturer's facility to investigate its ability to scale up our manufacturing process for widgets. We didn't sign a confidentiality agreement before entering the plant. During the tour, we passed a production line that manufactured gadgets for a competitor. Gadgets are unrelated to Widgets, but the competitor had long undersold us on gadgets, and we had been trying to reduce our manufacturing costs. The representative who was showing us around was unaware that this company was our competitor and proceeded to tell us all about the gadget product line and its performance level. Should I have stopped him?
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The above analysis rests on the assumption that there is no implied promise to continue servicing clients past the legal period of the contract (unless such a promise is made orally). However, our analysis of Jennifer's job decision claims that there is an implied promise to work longer than the two-week notice period. Why are the two situations different? Hint. Under what conditions would the agreements Involved lose their point?
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Filching printer paper. When I take business school classes, I prefer to have a hard copy of the notes that are distributed electronically by the professors. Because there is typically a long line of students at the school printer, I print my notes at home. This not only makes better use of my time but reduces ink consumption and wear and tear on the school printer. However, class notes require a great deal of printer paper, and I would like to take home a pack of the paper that is stockpiled near the school printer. I would use it only for printing class notes. Given that I would consume the same paper if I printed the material at school, is there an ethical problem with this?
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Vacation allowance. My previous employer allowed 10 vacation days a year, which could be used at any time without management approval. In addition there were five personal days, for which there were very specific restrictions. They could be used only to take care of a sick child, attend a funeral, or complete the sale of real estate. My boss, however, told me to use personal days as though they were vacation days. In fact, he said I should use personal days first, because they could not be rolled over from year to year as vacation days could. Was it OK to follow his advice?
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Unqualified intern. While a systems engineer at a bank, at one point I shared a cubicle with Michael, a summer intern. I got to know him quite well, and we became friends. Near the end of the summer, I learned from my supervisor that he was going to recommend Michael for a permanent position. I was naturally happy for Michael, but disconcerted at the same time. Over the summer I had learned that Michael didn't have the ability for the job. In fact, I had to assist him with his internship duties several times over the summer. Should I have informed my supervisor that Michael was unqualified?
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Playing someone else's shell game. I was working as a contractor for a company that had several concurrent projects with the same client. Each project had a budget, and some had more money left in the budget than others. The company would face a penalty for each budget it exceeded, and it would collect a bonus whenever it came in under budget. While I was working on project A, the company asked me to charge some of my expenses to project B.
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