Quiz 4: Initial Case Studies

Business

Case Summary: The then chairman of PG (company that deals in FMCG products) Mr. JP in 2001 found out that some contractors of his company are spying the trash bins of its competitor, UL. Some of the 80 documents these contractors got from the trash bin that carried information regarding the hair care products of UL. JP confessed this espionage to the officials of UL and promised not to use this information. But UL demanded a compensation of $20 million and reassign some of PG's hair care managers. And also created restriction in some of the hair care products of PG. UL also asked PG to get the analysis done by the auditors that the company has not used any of the information taken from UL through trash bins. Supposing that when Mr. JP discovered the espionage, he also discovered that very similar information appeared in the business media the day before the trash bins were raided then in this case the discovery changes the analysis of the case will definitely change. When the information that the contractors of PG spied already gets displayed in the media then PG has no responsibility over it because apart from its contractors, there are people from media or others who too got the information about UL's products and strategies through some sources. Thus PG does not have a responsibility for this espionage and should keep mum over the issue.

Case Summary: The then chairman of PG (company that deals in FMCG products) Mr. JP in 2001 found out that some contractors of his company are spying the trash bins of its competitor, UL. Some of the 80 documents these contractors got from the trash bin that carried information regarding the hair care products of UL. JP confessed this espionage to the officials of UL and promised not to use this information. But UL demanded a compensation of $20 million and reassign some of PG's hair care managers. And also created restriction in some of the hair care products of PG. UL also asked PG to get the analysis done by the auditors that the company has not used any of the information taken from UL through trash bins. Supposing that a media reporter confessed that he paid an insider of UL to get the information shown over media about company's future plans and products and then this insider employee is fired then again the analysis will change. In this case, the UL has to take a serious action and through investigation has to call on to understand the matter and resolve the issue that is making the company suffer. UL now has to take an internal analysis of its systems and has to once again create his honest and loyal people in the organization. Thus in this PG has no role to play because the media reporter has already confessed how by showing money he got the inside information of UL.

Case Summary: The then chairman of PG (company that deals in FMCG products) Mr. JP in 2001 found out that some contractors of his company are spying the trash bins of its competitor, UL. Some of the 80 documents these contractors got from the trash bin that carried information regarding the hair care products of UL. JP confessed this espionage to the officials of UL and promised not to use this information. But UL demanded a compensation of $20 million and reassign some of PG's hair care managers. And also created restriction in some of the hair care products of PG. UL also asked PG to get the analysis done by the auditors that the company has not used any of the information taken from UL through trash bins. Supposing that PG acquires secret UL's marketing plans from an attached file that a UL's employee mistakenly sent to a PG employee then in this case again there is no mistakenly role played by PG because the file and the information in it has been mistakenly forwarded to PG's employee. Also if PG will try to make the things clear with UL, there is no surety that UL will understand and appreciate the honesty by PG and will not take any action on PG. Thus in this scenario the analysis would be that PG is again clean and UL has to take thorough analysis of its internal systems.