Human Relations Study Set 2

Business

Quiz 8 :

Communication in the Workplace

Quiz 8 :

Communication in the Workplace

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Applying Human Relations Exercise Evaluating a Business Meeting The class organizes into teams of about six students to conduct a meeting to formulate plans for building temporary housing for homeless people downtown in your city or a nearby city. Three other students, or the entire class, will observe the meeting. This exercise should take about thirtyfive minutes, and it can be done inside or outside of class. Each team takes on the assignment of formulating plans for building temporary shelters for the homeless. The dwellings you plan to build, for example, might be two-room cottages with electricity and indoor plumbing. During the time allotted to the task, formulate plans for going ahead with shelters for the homeless. Consider dividing up work by assigning certain tasks to each team member. Sketch out tentative answers to the following questions: (a) How will you obtain funding for your venture? (b) Which homeless people will you help? (c) Where will your shelters be? (d) Who will do the actual construction? After the meeting is completed, the three observers will provide feedback to the team members about the effectiveness of the meeting, using the following criteria: How effective was the teamwork? Support your conclusion with an example of specific behavior.
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By maintaining order, allowing all team members to voice their ideas, and having a democratic system for final decision making the teamwork was quite successful. For example, when one member believed their insights to be more plausible than another, the entire team listened to both party's arguments and then voted on a final building plan.
The idea is to maintain equality and, unless the team indicates a desire for one, avoid having a dictator/leader.

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Give an example from your own life in which multitasking has enhanced your performance.
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Advocates of multitasking contend that it increases prdocutivity, such as accomplishing two or more tasks at once. For example, a sales associate at a software company may have to answer the phone and speak to a client about pricing plans. However, they may be unversed on the new product pricings, and therefore have to simultaneously send an instant message to their sales manager and seek their assistance. While keeping the client on the phone, they can draft an email to that client further explaining the new prices. If weren't for their skills at multitasking they could have potentially lost this client and disappointed their manager.

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How successful is Karl in using his walk around to uncover useful information?
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From their reports and gathered information, Sue and Russ seem to have mixed emotions with the employment of telecommuting for work.
Of the five employees that tested out the efficacy of the new program:
• One seemed to have no difference in efficiency (Kim), while no mention of Betty's work was provided, thus assuming she maintained efficiency while telecommuting.
• Two employees (Kristin and Cindy) favored the personal benefits to telecommuting-lack of micromanaging, being able to watch over young children, and extra personal time-but Kristin also voiced concerns of being "out of sight, out of mind" when it comes to promotional opportunities.
• Tony also demonstrated mixed emotions-joy at not dealing with commuting pains and regret of not working with coworkers in the office.

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Carol Bartz, a well-known technology executive, complained that she was notified about being fired from her position as CEO of Yahoo! by e-mail. What's her problem?
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Give three examples of business situations in which telephone conversations still play a key role.
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Why do so many businesspeople object to receiving an e-mail or text message in all caps?
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Applying Human Relations Exercise Evaluating a Business Meeting The class organizes into teams of about six students to conduct a meeting to formulate plans for building temporary housing for homeless people downtown in your city or a nearby city. Three other students, or the entire class, will observe the meeting. This exercise should take about thirtyfive minutes, and it can be done inside or outside of class. Each team takes on the assignment of formulating plans for building temporary shelters for the homeless. The dwellings you plan to build, for example, might be two-room cottages with electricity and indoor plumbing. During the time allotted to the task, formulate plans for going ahead with shelters for the homeless. Consider dividing up work by assigning certain tasks to each team member. Sketch out tentative answers to the following questions: (a) How will you obtain funding for your venture? (b) Which homeless people will you help? (c) Where will your shelters be? (d) Who will do the actual construction? After the meeting is completed, the three observers will provide feedback to the team members about the effectiveness of the meeting, using the following criteria: Choose another criterion you think might be relevant.
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Applying Human Relations Exercise Evaluating a Business Meeting The class organizes into teams of about six students to conduct a meeting to formulate plans for building temporary housing for homeless people downtown in your city or a nearby city. Three other students, or the entire class, will observe the meeting. This exercise should take about thirtyfive minutes, and it can be done inside or outside of class. Each team takes on the assignment of formulating plans for building temporary shelters for the homeless. The dwellings you plan to build, for example, might be two-room cottages with electricity and indoor plumbing. During the time allotted to the task, formulate plans for going ahead with shelters for the homeless. Consider dividing up work by assigning certain tasks to each team member. Sketch out tentative answers to the following questions: (a) How will you obtain funding for your venture? (b) Which homeless people will you help? (c) Where will your shelters be? (d) Who will do the actual construction? After the meeting is completed, the three observers will provide feedback to the team members about the effectiveness of the meeting, using the following criteria: Did the team members make any introductory warmup comments to help build rapport?
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Applying Human Relations Exercise Evaluating a Business Meeting The class organizes into teams of about six students to conduct a meeting to formulate plans for building temporary housing for homeless people downtown in your city or a nearby city. Three other students, or the entire class, will observe the meeting. This exercise should take about thirtyfive minutes, and it can be done inside or outside of class. Each team takes on the assignment of formulating plans for building temporary shelters for the homeless. The dwellings you plan to build, for example, might be two-room cottages with electricity and indoor plumbing. During the time allotted to the task, formulate plans for going ahead with shelters for the homeless. Consider dividing up work by assigning certain tasks to each team member. Sketch out tentative answers to the following questions: (a) How will you obtain funding for your venture? (b) Which homeless people will you help? (c) Where will your shelters be? (d) Who will do the actual construction? After the meeting is completed, the three observers will provide feedback to the team members about the effectiveness of the meeting, using the following criteria: To what extent was the participation among team members balanced?
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Suppose you thought that the CEO of your company was moving the company in the wrong direction, and you want to tell him or her. Explain which communication channel you would choose to deliver your message.
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What do you think would the advantages and disadvantages of having a "no e-mail on Friday" policy at a busy office?
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Give an example from your own life in which multitasking has lowered your performance.
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How successful is Karl in using his walk around to uncover useful information?
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Why is it that virtually every medium-size or large organization still has traditional telephones and is listed in the telephone directory?
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Why are face-to-face meetings still so popular even in high-technology companies
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What can Karl do to increase his questioning effectiveness
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What can Karl do to increase his questioning effectiveness
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In what way might management by walking around undermine the authority of the supervisor?
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Applying Human Relations Exercise Evaluating a Business Meeting The class organizes into teams of about six students to conduct a meeting to formulate plans for building temporary housing for homeless people downtown in your city or a nearby city. Three other students, or the entire class, will observe the meeting. This exercise should take about thirtyfive minutes, and it can be done inside or outside of class. Each team takes on the assignment of formulating plans for building temporary shelters for the homeless. The dwellings you plan to build, for example, might be two-room cottages with electricity and indoor plumbing. During the time allotted to the task, formulate plans for going ahead with shelters for the homeless. Consider dividing up work by assigning certain tasks to each team member. Sketch out tentative answers to the following questions: (a) How will you obtain funding for your venture? (b) Which homeless people will you help? (c) Where will your shelters be? (d) Who will do the actual construction? After the meeting is completed, the three observers will provide feedback to the team members about the effectiveness of the meeting, using the following criteria: How well did group members stay on track in terms of focusing on their goal?
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Applying Human Relations Exercise Evaluating a Business Meeting The class organizes into teams of about six students to conduct a meeting to formulate plans for building temporary housing for homeless people downtown in your city or a nearby city. Three other students, or the entire class, will observe the meeting. This exercise should take about thirtyfive minutes, and it can be done inside or outside of class. Each team takes on the assignment of formulating plans for building temporary shelters for the homeless. The dwellings you plan to build, for example, might be two-room cottages with electricity and indoor plumbing. During the time allotted to the task, formulate plans for going ahead with shelters for the homeless. Consider dividing up work by assigning certain tasks to each team member. Sketch out tentative answers to the following questions: (a) How will you obtain funding for your venture? (b) Which homeless people will you help? (c) Where will your shelters be? (d) Who will do the actual construction? After the meeting is completed, the three observers will provide feedback to the team members about the effectiveness of the meeting, using the following criteria: Did the team move toward any conclusions or action plans?
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