Information technology like social media or e-HRM is very useful techniques to provide the source of information to employees. Through these websites doctors can discuss the various plans with the employees according to their needs and requirements. It helps the organization in communicating the plans information in a speedy and effective way. Social media provides the opportunity to employees to discuss co-payments, low premiums and deductibles, Medicaid expansion etc with a vast network of people.
DSS helps in solving the managerial problems which cannot be solved manually. DSS helps in analyzing the performance of employees. It helps in analyzing the business data and detects patterns that may apply beyond a single organization. For example as mentioned in the case study DSS reports that when people are hired externally then they take longer time to adjust in the organization. Thus DSS is very useful in finding out the competition in the other industry or other variables related to organization. Therefore, if Bidwell data analysis research reveals that in an organization hiring externally is not useful then it will shape the results that all the organization should hire internally.
A high-performance work system is a system which includes a set of management practices that focus on creating an environment within the organization where employees have greater responsibility to perform the task and get involved to deliver high performance. They involve separate activities to be performed but these activities are interlinked with each other.
The human resource department contributes a lot towards managing high performance at the workplace through designing duties and responsibilities of the teams, by empowering employees, sharing knowledge and job satisfaction. This could be explained as:
• Teamwork: The human resource department designs jobs in a way that it benefits the organization to attain its objectives. It also focuses on managing employees through relating one job to another so that every employee contributes his efforts and performs effectively to attain the goals with high performance.
• Empowerment: The human resource department empowers its employees to give a high performance by providing training and development facilities to enhance their skills and become specialized in their area to grab more opportunities available through the better use of technology.
• Knowledge Sharing: The human resource department should encourage knowledge sharing activity among its employees within the organization which creates a competitive advantage for the organization and enhancing knowledge of the employees in other areas too.
• Job Satisfaction: Employees when satisfied with the work culture and environment lead to a high-performance work system. Job satisfaction may be due the working hours, work culture, training and development programs, exposure to employees, maintaining interpersonal relationships, a transparent system of appraisal and proper information sharing, etc.