Quiz 4: Using Communication Principles to Build Relationships

Business

Effective communication is considered as a key to build relationships because with an open and proper communication an individual could build good amount of interpersonal relationships capable of improving overall communication. It could be appropriate and effective if in an effort to improve relationships and open communications, an individual enjoys few beers with his client at a golf course. This is because sometimes apart from professional dealing and business environment, business prospects could be improved in a personal communication or interaction. When an individual discusses business with a client in a leisure moment where the client is in a relaxed mood, then this increases the chances of the business deal to take place quite effectively and opens up space for further communication and better relationship. Thus, it could be concluded that there is nothing wrong to enjoy few beers with a client just to improve the business prospects and relationship development.

a. "Listening ability" of the students plays a vital role in the class rooms. Poor listening due to distractions might hamper them from gaining required subject knowledge and understanding. Sometimes, professors might distract the students' listening abilities as elaborated below: • Complex presentations that are difficult to be understood by the students would lead to their distractions. • Poor communication or presentation skills of the professors might also cause distractions. • Furthermore, negative body languages of professors like shaking head or negligible eye contact would lead to disinterest in the students. In order to avoid such distractions, the students can highlight these issues in the feedback forms the colleges provide for evaluating their educational activities. They can also speak to the professors regarding this issue. Using these ways, the students can reduce such distractions in the class.

Effective communication is considered as a key to build relationships because with an open and proper communication an individual could build good amount of interpersonal relationships capable of improving overall communication. If it is assumed that Ms. Y is a non-Muslim making a sales call to a Muslim customer of opposite gender in a culture where direct eye contact between opposite genders is not considered appropriate, and that customer is continuously intentionally looking at Y's eyes. Now, that Y is alone in the office with the buyer, she should immediately call the guard and security at the office so that this person could be prevented from taking any inappropriate action with Y. Secondly, Y should try to complete the conversation with the customer and make him go out of the office so that any scope for wrong action and behavior from the customer's side could be prevented. This way by taking correct actions Ms. Y could avoid any such wrong incident to take place with her.