Quiz 2: Building the Trust and Sales Ethics

Business

KM has been spending a potential amount of time on acquiring the information for the preparation of the bid, which is very vital for her company. In due course, she built in relationship with JW. Bids are subject to submission the next day and results would be announced within a period of one week. In discussion with the sales manager, KM was advised to make a call before the final preparation of the bid with the objective of obtaining the additional information. KM was also instructed by her boss, to gather information of the other bidders. JW has opened the list of the bidders from a folder in the presence of KM. At the same moment with a door knock, her boss has called up for a minute. She left the folder open and been to her boss where, KM was able to see all the bid summaries. JW returned after a moment and did complete her conversation with a short talk. KM prepared her final bid for the value less than $500 lowest bid of the list and submitted it to JW, the next day. A week later, she won the bid. The ethical issues involved in the situation are as follows: • JW, being in a responsible position as a purchasing agent should be cautious in protecting the confidential and vital information from others irrespective of the intensity of the relationship between them • Honesty and Ethics are the most essential factors for the sustainability of any business model. KM acted unethically by seeing into other bids quotes without the consent of JW accounts to an offense • In spite of her efforts from the past three months, KM has prepared the final bid with the assistance of the information that was unethically gathered from JW's office in the absence of her presence In addition to the above, KM developing relationship with the purchasing agent JW in order to acquire information about the bid through informal means is against the work etiquettes and ethical practices of an employee. Hence KM has taken advantage of the relationship with JW and has won the bid, which was an unfair practice.

KM has been spending a potential amount of time on acquiring the information for the preparation of the bid, which is very vital for her company. In due course, she built in relationship with JW. Bids are subject to submission the next day and results would be announced within a period of one week. In discussion with the sales manager, KM was advised to make a call before the final preparation of the bid with the objective of obtaining the additional information. KM was also instructed by her boss, to gather information of the other bidders. JW has opened the list of the bidders from a folder in the presence of KM. At the same moment with a door knock, her boss has called up for a minute. She left the folder open and been to her boss where, KM was able to see all the bid summaries. JW returned after a moment and did her conversation with a short talk. KM prepared her final bid for the value less than $500 lowest bid of the list and submitted it to JW, the next day. A week later, she won the bid. If one were KM, one would not have thought that JW has intentionally left the confidential information visible and would have rather considered it as a mere urgency as she was called by her boss to see him for a minute. One would have also felt responsible for the trust, she has on me for leaving such vital information in regards to the bondage developed between both of us over a period of the past three months. Given this situation, one would have adhered to the professional ethics and act responsibly to keep up the trust of JW by not peeping into the confidential information. Since, it is against the fair business practices. One would have excused themselves from that place and return after she has turned back to her workplace. It doesn't only develop the relationship between both, but also helps in taking the level of trust to a step forward for future business transactions.