Managing Quality

Business

Quiz 9 :

Managing Supplier Quality in the Supply Chain

Quiz 9 :

Managing Supplier Quality in the Supply Chain

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How does the contingency perspective apply to supplier partnering?
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Describe the concept of the hidden factory. How can a realization that the hidden factory exists help managers?
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Hidden factory :
Hidden factories refer to a Non-value-chain activity that contains costs. However, it will not influence the customer. As a result, it is not firmly attached to income.
A hidden factory contains the bureaucratic behaviors.
The value chain activities are shown in Figure 1.
img Figure 1
By detecting the hidden factories, it will allow the business to focus on the additional core processes that will increase consumer satisfaction.
Thus, the hidden factory concepts are explained.

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What is the purpose of a supplier certification or qualification program? What is the difference between a supplier certification program and a supplier development program?
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A supplier certification or qualification program is an exhaustive examination of prospective supplier. These programs are frequently involved in long-term evaluations. A huge amount of investment is made in both time and money.
Supplier development program trains the supplier over a period of time. As a result, the person offer a better fit between the two companies. While supplier Certification program ensures that Goods of the supplier are manufactured, packed and shipped under guidance which fit company's requirement.

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What is a supplier audit? How does a supplier audit differ from a supplier certification program?
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Is ISO/TS 16949 a good thing for auto suppliers as well as auto manufacturers? Explain your answer.
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Think about a job you have had or an organization where you volunteered. Did this organization have a hidden factory? If so, describe at least two activities that you would associate with the organization's hidden factory.
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Using Figure 9A-2 with a sample size of n = 100 and an acceptance number c = 1, if a good shipment has no more than 0.05 defective, what is the probability of acceptance? What type of risk is this? img
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Define producer's risk and consumer's risk.
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Describe the concept of chain of customers. How does this concept benefit the ultimate consumer of a product or service?
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How does electronic data interchange facilitate the supply chain process?
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What is the purpose of single sourcing? How can single sourcing help firms meet their quality objectives?
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What are two of the most commonly used single-source filters? Do you believe these sources are appropriate? Explain your answer.
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What is the term used to designate the level of poor quality included in a lot of goods? Describe the role of this term in the quality management process.
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How does ISO/TS 16949 differ from ISO 9000:2008? Is the distinction between the two quality concepts important for the adopters of ISO/TS 16949?
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Using Figure 9A-2 with a sample size of n = 100 and an acceptance number of c = 2, if a bad shipment has 40% defective, what is the probability of acceptance? What type of risk is this? img
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ISO/TS 16949 is a concept developed by Chrysler, Ford, and General Motors. Explain what ISO/TS 16949 is and how it has helped its developers.
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Describe the concept referred to as supplier alliances. How does this concept differ from the traditional form of the supplier-customer relationship?
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What is the supply value chain? How does the supply value chain help organizations manage their supply chains?
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What is acceptance sampling? Is acceptance sampling needed?
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Define the concept of acceptable quality level. Why has this concept been troublesome to many people?
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