Answer:
Obtaining a competitive firm's confidential information without permission and using that information to gain advantage is unethical. The boss might not have realized how much damage it could cause to the reputation of the company, if leaked. Going to the Company's legal counsel or the SCIP will only raise doubt for the company. Therefore, the best option is to talk to the boss in private. Make him understand how the unethical use of these documents can pose legal and public relation problems for the company. But if the boss tries to ignore these facts and still push to use these documents, proper authorities should be notified.
Answer:
The steps to be taken to handle the situation:
• Clearly make the operation head understand that his action is entirely wrong and not acceptable. Site the cultural conflict he is in and what trouble he had created.
• The next step is to scrutinize the similar departments and inform every employee about the cultural change the company is about to brought. Clearly inform that nobody should use the internet for personal purposes.
As a leader, the decision that is made would have to reflect the values of the company but also manage the business in a positive manner.
The message that should be sent across must be one of understanding and tolerance as well as one that shows how important the company's culture is. The message should also enforce the role of the upper management for setting up ideal behavior to expect the same from the lower level employees.
Answer:
In analyzing Rio Grande's culture it can be seen there is a culture of "Do as I say, not as I do". With the situation at hand it is apparent that it has been going on for some time and it is even possible that the problem is larger than what is currently being evaluated.
This "Do as I say, not as I do" culture is definitely a conflict in itself. To put policies in writing without enforcement and engagement from the top to bottom can create serious morale problem as well as legal issues.
When values conflict with each other, it is important to identify which ones take precedence. The values that affect the most employees or poses serious problems should take precedence.