Culture is framework that is set by a particular society in which the behavior of its members is regulated by the beliefs, values and customs set by the society from which they belong. Beliefs and values guides the behavior of an individual.
Individualism (IDV) focus on the efforts put by the society on the interpersonal relationships and on individual or collective achievement while taking decision. High IDV indicates individualistic society in which the individuals are intended to look after themselves and their immediate family.
Low IDV indicates collective society and people belongs to a group and decisions are taken on collective basis. Group or society is treated as the basic unit of moral concern and individual is expected to serve the group from which it belongs
As the IDV of country 'C' is low then it indicates that 'C' has a communist society so the member in the management who has a direct control on the behavior of its employees who has taken an action which is harmful for the general public, will try to cover up his/her action in order to protect the reputation of their society.
The IDV of country 'U' is high which indicates that they are individualistic society that shows that any action taken by any of the employee will not be tolerated and they will be answerable to the management.
Hence the employee who has taken action that is harmful for the society will have to give reason for the particular action to the member of the management.
Ethical responsibility: It is responsibility of every individual to follow morally correct path. Business ethics which is also known as corporate ethics examines ethical principles and problem related to it in business environment. It is relevant in the management of employees working in an organization.
'C' is working in BB coffee shop which was quite famous for its exotic blended coffee. She being a new employee in the café has to work from 4pm to mid night with another coworker 'J' who was assistant shift supervisor. J was who was working from three years in BB coffee shop was recently demoted from shift supervisor. Now he has to report to S who was new shift supervisor who then then reports to the owner of the coffee shop.
From last two weeks he has been leaving shop early after most of the shops in that area are closed. This shifts the entire work load of the shop to one person who is 'C'. C being a new employee was afraid to report this problem to her senior as she was afraid to lose her job. One night a group of tourist came and she had to handle them alone which resulted in delay in service which was objected by one of the tourist that one person is not sufficient to handle such big coffee shop alone.
Teleological reasoning explains that the action is ethically right if the result from such action is good or desirable. Hence one time lie by C to the tourist to save the image of the coffee shop can be regarded as ethically and morally correct. But she should make sure that such kind of situation does not arise in future and she also inform the same to her immediate superior about the ongoing problem she has to face because of the leniency of her coworker.
The decision made by C to speak directly with J can be considered as ethical as her intention was good. She knew that J was demoted few days back and if any new complaint is made against him to the shift supervisor or the owner then he may lose his job. He may also pose harm to her in future on discovery of the reason behind the suspension of his job or the punishment that will be given to him by the seniors.
Any person in place of C would have done the same as it will be better to warn J for the leniency he is doing with his job otherwise the repercussions will not be good. If in case any complaint is made directly to the senior and they leave him with a mere warning then the relation among these employees will become bad.
As told by J that he was having alcohol problem which was the reason for his recent demotion and also due to which he left the shop early. He told C that he was given a warning for this that if same mistake is repeated again then the owner will fire him.
Any person in place of C should make complaint to his/her seniors as such kind of person is not good for the image of the shop. He can pose a serious harm to the customers as well his collogues working with him in the shop. If he is having such problems then he should take few days leave and try to overcome his problem.
If the person did not make any complaint then in future if any problem arises then the person will be responsible for not informing their superiors about such employee and earlier incidences.
No, even if J is a close friend a complaint should be made against him as it will be ethically right. Such person should be suspended for few days so that he can overcome his drinking problem or either should be fired. It is not ethical or morally correct to involve personal relations at work place especially those that includes safety related issues to the customer or the employees working in that environment
Is C opts to ignore this incidence and did not inform any of his seniors and in future same incidence takes places and she indulges in an argument with the customers later on who made a complaint of same to the owner of the shop.
When a meeting is conducted to discuss the same issue C should not leave the shop for such incidence or she wants to resign she should first inform her seniors that it was J's fault as he has some drinking problem due to which he most of the times leaves shop early. As a result of which entire burden of shop comes of C and hence resulted in an argument with one of the customer.
She should also tell her seniors that earlier also same incidence took place but J promised that he will not repeat this mistake again and hence she didn't complained her seniors.
The following summarizes the events in the case:
• An accounting firm strictly forbids dating between different rank employees of its firm
• The firm's executive, G, and his employee, R, are dating
• They are conducting an audit
• Another executive suspects their amounts on their billable hours.
The Josephson's Six Pillars of character are:
• Trustworthiness - need for honesty and integrity.
• Respect - treat people with respect and as equals
• Responsibility - be accountable for actions, act with a reasonable level of care
• Fairness - treat people with an equal, impartial standard
• Caring - be understanding of another's issues
• Citizenship - obey laws, be involved in community, vote.
The characters relevant to G and R is trustworthiness and responsibility. They were not trustworthy by hiding their relationship to the company. They also did not act with responsibility. As professional auditors they should be well aware that their degree of fraternization can be viewed as suspicious.
If G was a person of integrity he will admit his relationship to his boss. He will take responsibility for his actions and request to be taken off the audit project.
If G is a valuable employee and there's no other reason to question his work capabilities, the firm may decide to keep him. Out of fairness, they will have to request that either G or R resign from the firm or fire both of them. The firm is concerned with conflict of interest between superiors and their employees, so they can only keep one or the other.