Behavior in Organizations Study Set 1

Business

Quiz 15 :

Conflict and Negotiation

Quiz 15 :

Conflict and Negotiation

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Identify and describe the key factors that shape organizational culture.
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The following are the key factors shaping and organization culture -
• Leadership principles ; an organization mostly receives its culture from the top most leaders positioned at superior managerial positions. This is because the kind of attitude, behavior, and nature the leaders come alongwith forms an organization culture.
• Nature of the business ; the type work and business an organization performs forms its culture in that way. If an organization is fast and furious then the work culture depicts the same, but if the organization is slow-paced then it gets embedded in the company's working style.
• Company values, policies and work processes ; the values, policies, work processes of an organization also act as one of the major factors of forming an organization culture. The discipline, obedience, and work approach followed by an organization creates its culture.
• Clients and external parties ; the kind of customers, clients and stakeholders the company has to deal with affects the formation of its culture. If the customers and external parties like government and economic and political conditions are conducive for the organization and its business, then this makes the organization culture positive for them.
• Recruitment and selection ; the type of employees an organization recruits and selects also affects the formation of its culture. The employees hailing from different backgrounds and upbringing are likely to bring different work approaches in the organization affecting its culture.

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Discuss the relationship between organizational effectiveness and organizational culture.
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Organization culture stands for the ideas, attitudes, customs, social behavior etc. that an organization is a part of and develops it suiting to its various work aspects and employee tendencies. While, organizational effectiveness stands for the viability and capability of an organization to undertake its expected performance and deliver desired results by making optimum utilization of its resources and skills.
The relationship between organizational effectiveness and organizational culture could be explained by stating that an organization could achieve its best performance and attainment of objectives when the culture that exists in the organization supports optimum work achievement and motivates employees to deliver good performance.
If the employees in the organization are given a proper opportunity to opine their thoughts and grievances then this forms for the positive organization culture and design creating favourable output realizing organizational effectiveness. If the employees and other stakeholders of the organization are provided with the required resources and platform to achieve their designated duties, then this organization culture could create organizational effectiveness in an effective manner creating an interrelation between these two.
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What advice do you have for Mr. Covey and Mr. Franklin about managing the merger of their two companies?
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The advice that could be given to Mr. C and Mr. F for having a merger of their companies could be-
• The culture that exist in the organizations should not be tried to changed completely because this will create a negative effect over the employees and the way the tasks are performed.
• The positive aspects of the cultures that exist in the two organizations should be chosen and tried to made uniform in the merger and the employees could be taught and encouraged for accepting the positive aspects of the cultures of both the companies.
• It is better that senior management of both the companies organise an induction program breaking the ice and diminishing the fear of unknown that exist in the organizations getting merged with each other.
• Overall, it is extremely important that two cultures and companies accept each other optimistically having an open mind which will affect the organization's effectiveness in the longer run.

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What are some of the ways to manage organizational culture?
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Discuss the relationship between business strategy, organization design, and organizational culture.
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Identify and discuss the key dimensions of organizational culture based on Schein's definition.
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Discuss how symbols can help us understand organizational culture?
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Identify and discuss the key dimensions of culture using either the culture value orientation model or Hofstede's national culture model.
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Can organizational culture be taught to organizational members? Explain.
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