[Solved] James Tells You That He Is Confused by His Medicare

Question 10
Multiple Choice

James tells you that he is confused by his Medicare Part D coverage plan. An appropriate intervention would be:
1) Order cognitive testing to determine the source of his confusion.
2) Sit down with him and explain the whole Medicare Part D process.
3) Refer him to the Medicare specialist in his insurance plan to explain the benefit to him.
4) Request his son come to the next appointment so you can explain the benefit to him.

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