Deck 14: Acquiring Information Systems and Applications

Question 1

The Peoples State Bank case is an example of _________.

A) how difficult conversion can be
B) how employee resistance can hurt system implementation
C) the amount of money a business can save by outsourcing IT
D) the importance of replacing legacy systems

Answer 1

D

Question 2

Peoples State Bank decided to ___________ to update their legacy systems.

A) implement mobile computing
B) implement on-premise computing
C) implement on-demand computing
D) outsource the implementation

Answer 2

D

Question 3

Analysts convert future values of benefits to their present-value equivalent by "discounting" them at the organization's cost of funds with the ______ method.

A) Breakeven
B) Business case
C) NPV
D) ROI

Answer 3

C

Question 4

The ___________ is a direct input in developing the IT strategic plan.

A) business assessment
B) existing IT architecture
C) IS operational plan
D) IT development projects

Question 5

___________ determines the point at which the cumulative dollar value of the benefits from a project equals the investment made in the project.

A) Breakeven analysis
B) NPV
C) ROI
D) The business case approach

Question 6

The ____________ is NOT a critical component or input to the IT strategic plan.

A) existing IT architecture
B) IS operational plan
C) IT steering committee
D) organizational strategic plan

Question 7

Which of the following is an advantage of buying a prewritten application?

A) Control
B) Integration
C) Modification
D) Saving time

Question 8

If you choose the vanilla approach to ERP implementation, you are choosing to write _____ computer code.

A) All new
B) Lots of
C) No
D) Some

Question 9

If you choose the best-of-breed approach to ERP implementation, you are choosing to write ________ computer code.

A) All new
B) Lots of
C) No
D) Some

Question 10

The _____________ is a set of long-range goals that describe the IT infrastructure and identify the major IT initiatives needed to achieve the organization's goals.

A) IT architecture
B) IT strategic plan
C) Organization's mission
D) Organization's operational plan

Question 11

Peoples State Bank decided to outsource their banking systems to __________.

A) Docker, Inc.
B) IBM
C) Jack Henry & Associates
D) Oracle

Question 12

___________ is NOT an example of a fixed cost.

A) Building space
B) CIO salary
C) Hardware
D) SaaS

Question 13

Assessing the benefits of IT is _________ because _________.

A) difficult; implementation is only the first step
B) difficult; it costs too much to fairly evaluate
C) easy; IT can be used for multiple purposes
D) easy; IT provides a competitive advantage

Question 14

If you choose to customize a prewritten application, you are choosing to write ________ computer code.

A) All new
B) Lots of
C) No
D) Some

Question 15

Defining the _____________ is the first stage in the information systems planning process.

A) IT architecture
B) IT strategic plan
C) Organization's mission
D) Organization's operational plan

Question 16

__________ measures management's effectiveness in generating profits with its available assets.

A) Breakeven analysis
B) NPV
C) ROI
D) The business case approach

Question 17

If you purchase a prewritten application, you are choosing to write ___________ computer code.

A) All new
B) Lots of
C) No
D) Some

Question 18

The IT steering committee is comprised of __________.

A) administrative assistants and other IT users
B) board members
C) IT administrators, programmers, and analysts
D) managers and staff from the organizational units

Question 19

In the business case approach, ______________________________ write a business case to justify funding one or more specific applications or projects.

A) Business analysts
B) CEOs
C) CIOs
D) System developers

Question 20

If you choose to custom-write an entire application, you are choosing to write _________ computer code.

A) All new
B) Lots of
C) No
D) Some

Question 21

Docker is a __________-based product.

A) Apple
B) Google
C) Linux
D) Microsoft

Question 22

_____________ are experts on a certain type of technology.

A) Programmers
B) Systems analysts
C) Technical specialists
D) Users

Question 23

Which of the following is a disadvantage of buying a prewritten application?

A) Control
B) Options
C) Saving time
D) Trying the software out

Question 24

____________ is the first stage of the SDLC.

A) Analysis
B) Design
C) Exploration
D) Investigation

Question 25

____________ is an advantage of the traditional SDLC.

A) Can produce systems that are more flexible and adaptable to changing business conditions
B) Forces staff to systematically go through every step in a structured process
C) New systems may be able to reuse some computer code
D) User controls the application and can change it as needed

Question 26

The deliverable in the ________ stage of the SDLC is the new application.

A) Analysis
B) Design
C) Implementation
D) Programming and testing

Question 27

The deliverable in the ________ stage of the SDLC is a set of system requirements.

A) Analysis
B) Design
C) Implementation
D) Programming and testing

Question 28

_________ is a disadvantage of outsourcing.

A) Control
B) Cost
C) Experimentation
D) Expertise

Question 29

A(n) __________________________________________ is an agent or a vendor who assembles the software needed by enterprises and then packages it with services such as development, operations, and maintenance.

A) ASP
B) EDI
C) PaaS
D) SaaS

Question 30

Which of the following is the correct order of the SDLC?

A) analysis, design, programming and testing, investigation, implementation, operation and maintenance
B) analysis, investigation, design, programming and testing, implementation, operation and maintenance
C) investigation, analysis, design, programming and testing, implementation, operation and maintenance
D) investigation, design, programming and testing, analysis, implementation, operation and maintenance

Question 31

_________ is NOT an alternative to Docker.

A) CoreOS
B) Microsoft
C) OS X
D) Twistlock

Question 32

User involvement is lowest in the _________ stage of the SDLC.

A) Analysis
B) Investigation
C) Operation and maintenance
D) Programming and testing

Question 33

__________ is a disadvantage of the traditional SDLC.

A) It is difficult to customize the end product
B) May encourage inadequate problem analysis
C) May produce excessive documentation
D) Works best with systems of more limited scope

Question 34

____________ include everyone who is affected by changes in a company's information systems.

A) Programmers
B) Systems analysts
C) Systems stakeholders
D) Technical specialists

Question 35

The deliverable in the ________ stage of the SDLC is the set of technical system specifications.

A) Analysis
B) Design
C) Implementation
D) Programming and testing

Question 36

_____________ are IS professionals who either modify existing computer programs or write new programs to satisfy user requirements.

A) Programmers
B) Systems analysts
C) Technical specialists
D) Users

Question 37

___________ are employees from all functional areas and levels of the organization who interact with the system, either directly or indirectly.

A) Programmers
B) Systems analysts
C) Technical specialists
D) Users

Question 38

___________ is a method of delivering software in which a vendor hosts the applications and provides them as a service to customers over a network, typically the Internet.

A) AaaS
B) ASP
C) EDI
D) SaaS

Question 39

_______________ is a method of developing applications that run independently of the base operating system of the server.

A) A container
B) A stand-alone
C) Closed-sourcing
D) Open-sourcing

Question 40

_____________ are IS professionals who specialize in analyzing and designing information systems.

A) Programmers
B) Systems analysts
C) Technical specialists
D) Users

Question 41

____________ is an advantage of end-user development.

A) Can produce systems that are more flexible and adaptable to changing business conditions
B) Forces staff to systematically go through every step in a structured process
C) New systems may be able to reuse some computer code
D) User controls the application and can change it as needed

Question 42

Wilson's first fantasy game took ________ to develop, but now he only takes _________ to develop a viable product.

A) 3 years; 18 months
B) 18 months; 90 days
C) 1 year; 30 days
D) 60 days; 15 days

Question 43

Lower CASE tools handle the _______ stages of the SDLC.

A) Analysis and design
B) Analysis and investigation
C) Design, programming and testing, and implementation
D) Implementation, programming and testing, and operation and maintenance

Question 44

The scrum approach is a type of __________ development

A) agile
B) object-oriented
C) joint application
D) rapid application

Question 45

__________ is a disadvantage of prototyping.

A) It is difficult to customize the end product
B) May encourage inadequate problem analysis
C) May produce excessive documentation
D) Works best with systems of more limited scope

Question 46

Capital One uses the _________ approach for systems development.

A) Agile development
B) JAD
C) RAD
D) Traditional SDLC

Question 47

____________ is an advantage of ICASE.

A) Can produce systems that are more flexible and adaptable to changing business conditions
B) Forces staff to systematically go through every step in a structured process
C) New systems may be able to reuse some computer code
D) User controls the application and can change it as needed

Question 48

__________ is a disadvantage of ICASE.

A) It is difficult to customize the end product
B) May encourage inadequate problem analysis
C) May produce excessive documentation
D) Works best with systems of more limited scope

Question 49

Upper CASE tools handle the _______ stages of the SDLC.

A) Analysis and design
B) Analysis and investigation
C) Design, programming and testing, and implementation
D) Implementation, programming and testing, and operation and maintenance

Question 50

If your company doesn't have the money to develop or purchase software to meet your business need, this is a(n) __________ feasibility issue.

A) Behavioral
B) Economic
C) Operational
D) Technical

Question 51

____________ is an advantage of object-oriented development.

A) Can produce systems that are more flexible and adaptable to changing business conditions
B) Forces staff to systematically go through every step in a structured process
C) New systems may be able to reuse some computer code
D) User controls the application and can change it as needed

Question 52

If you run your old and new systems simultaneously, this is called ________ conversion.

A) Direct
B) Parallel
C) Phased
D) Pilot

Question 53

JAD handles the _______ stages of the SDLC.

A) Analysis and design
B) Analysis and investigation
C) Design, programming and testing, and implementation
D) Implementation, programming and testing, and operation and maintenance

Question 54

The company 352 uses the _________ approach for systems development.

A) Agile development
B) JAD
C) RAD
D) Traditional SDLC

Question 55

__________ is a disadvantage of object-oriented development.

A) It is difficult to customize the end product
B) May encourage inadequate problem analysis
C) May produce excessive documentation
D) Works best with systems of more limited scope

Question 56

The deliverable in the ________ stage of the SDLC is a properly working application.

A) Analysis
B) Design
C) Implementation
D) Programming and testing

Question 57

If you test the new system at your New York City location but leave your London and Beijing locations on the old system, this is called ________ conversion.

A) Direct
B) Parallel
C) Phased
D) Pilot

Question 58

If you implement only one module of SAP, this is called ________ conversion.

A) Direct
B) Parallel
C) Phased
D) Pilot

Question 59

Your company has tried to implement changes in the past, but your employees are highly resistant to anything new. This is a(n) __________ feasibility issue.

A) Behavioral
B) Economic
C) Operational
D) Technical

Question 60

If you cut off the old system and turn on the new system, this is called ________ conversion.

A) Direct
B) Parallel
C) Phased
D) Pilot

Question 61

The IT architecture only addresses the technical aspects of information resources.

Question 62

When assessing the benefits of NextGen, the system is _______.

A) Fulfilling the feature requirements as originally designed
B) On time
C) Providing cost savings for some locations
D) Within budget

Question 63

The organization's __________________________ identifies the firm's overall mission, the goals that follow from that mission, and the broad steps required to reach these goals.

Question 64

The existing IT architecture is a necessary input into the IT strategic plan, but it is not an absolute constraint.

Question 65

The benefits of IT are easy to quantify because IT is so useful to society.

Question 66

Systems analysts and programmers perform the same function within an organization (the terms are synonymous).

Question 67

Agile development ensures every possible feature the user will require is implemented as quickly as possible.

Question 68

The IT steering committee is comprised of IT managers such as the CIO and CTO.

Question 69

Capital One used _______ to improve their IT systems.

A) Insourcing
B) Nearshoring
C) Offshoring
D) Outsourcing

Question 70

The FAA used ________ to develop NextGen.

A) Agile development
B) JAD
C) RAD
D) The traditional SDLC

Question 71

The Capital One case illustrates it is difficult but possible to insource IT.

Question 72

With SaaS, customers own the software but outsource the management of it.

Question 73

The Peoples State Bank case illustrates how legacy systems can impede a firm's ability to accomplish its goals.

Question 74

SaaS converts fixed costs into variable costs.

Question 75

The testing of containers started just recently as a replacement to virtual machines.

Question 76

The NextGen implementation has been largely successful.

Question 77

Users don't really need to be involved in systems development as that is an IT issue.

Question 78

Installation is the major cost associated with IT, so that is the only thing an organization needs to consider when making an investment.

Question 79

Some companies are reverse outsourcing because they've found the lower cost isn't worth the higher risk.

Question 80

The 352 case illustrates that the minimum viable product approach can work for every business in any situation.