Deck 1: Introduction

Question 1

A responsibility of the Chief Information Officer is to participate in the development of corporate strategies.

Answer 1

True

Question 2

An example of infomediation is using a search engine that aggregates information into categories.

Answer 2

True

Question 3

Operational activities are primarily concerned with day-to-day processes and actions.

Answer 3

True

Question 4

Reintermediation involves bringing together the various partners in a traditional supply chain in new ways utilizing the Internet.

Question 5

All of the following are generally considered primary eras of computing except:

A) mainframe computer era.
B) Wintel computer era.
C) pervasive computing era.
D) personal computer era.

Question 6

Each of the following is true about the management of IT except:

A) it requires a broad view of technology and business.
B) the formal title of Chief Information Officer may not exist in the organization.
C) it involves strategic, tactical, and operational concerns of the organization.
D) the roles and tasks of a CIO differ depending on size and complexity of the organization.

Question 7

The fundamental roles and responsibilities of the IT function are the same regardless of whether you are involved in e-IT or legacy systems.

Question 8

Key areas of activity that should receive constant and careful attention from management best describe:

A) critical success factors.
B) mission statements.
C) business processes.
D) business standards.

Question 9

Information technology impacts both support activities and primary activities in Porter's Value Chain.

Question 10

A method to evaluate the current state of alignment between the business functions and IT best describes:

A) Porter Competitive Forces Model.
B) Strategic Alignment Maturity Assessment Model.
C) SWOT analysis.
D) net worth evaluation.

Question 11

The IT-productivity paradox is defined as the disjoint between application programmers' salaries and the lines of code produced by them.

Question 12

Internet links, video, and sounds are forms of rich communication.

Question 13

Hypermediation is used to describe the change in a business model where the middleman is essentially eliminated.

Question 14

Strategic planning is primarily concerned with short-term goals.

Question 15

Generally, the CIO is the most senior IT executive and always reports to an executive within the financial function.

Question 16

Customer satisfaction is one of Porter's three primary strategies for organizations to achieve competitive advantage.

Question 17

The one demand that can have the greatest impact on the reputation of the CIO is:

A) managing day-to-day operational activities.
B) project management.
D) legal contract management.
E) negotiating with external entities.

Question 18

The Strategic Alignment Maturity Assessment Model is primarily concerned with determining how well the business and IT functions are integrated.

Question 19

Information technology is often seen as a cost center that must have a return on investment (ROI).

Question 20

In the departmental, or business unit view of computing, information technology has a task-based focus.

Question 21

Departmental information systems that provide a narrow view of the information used by a workgroup can sometimes result in:

A) infomediation.
B) information overload.
C) information silos.
D) information exchange.

Question 22

Using the Internet to reassemble buyers, sellers and other partners in a traditional supply chain in new ways best describes:

A) infomediation.
B) disintermediation.
C) hypermediation.
D) reintermediation.

Question 23

Each of the following represents a concern of individual-level computing except:

A) inter-relationship concerns.
B) task-based concerns.
C) potential loss of standards.
D) potential loss of control over data.

Question 24

The computing era in which computing power was distributed to support the entire range of business activities including external activities is referred to as _________.

Question 25

The intermediation concept which in some ways is the opposite of disintermediation is called ________because it can seem to add middlemen to the transaction.

Question 26

Information Technology can hurt an organization by being an ___________of success.

Question 27

Which of the following best describes an example of IT driving a successful business strategy?:

A) Amazon.com's use of an intranet system to provide computer based training for employees.
B) Dell Computer Corporation implementing an internal e-mail system.
C) Levi Strauss' decision to sell online exclusively through two of its channel partners.
D) USAA's use of document imaging to provide one-stop-shopping for its clients.

Question 28

______________________refers to the impact of organizations expanding their presence beyond the borders of their "home" country.

Question 29

Which of the following is considered a primary activity in Porter's Value Chain model?:

A) fFirm infrastructure
B) oOperations
C) hHuman resource management
D) tTechnology management

Question 30

_____________is/are the result of department information systems providing a narrow view of the information used and generated by a workgroup.

Question 31

____________________describes the ability of IT to support a business environment where dynamic changes in products or services can be made with no change to business processes.

Question 32

The computing era in which computing power was distributed and applications were developed to support individual needs is referred to as the _________________

Question 33

The perception that information technology must have a return on investment that meets the same criteria as purchasing any piece of equipment is best classified as viewing IT as a(n):

A) investment center.
B) cost center.
C) profit center.
D) data center.

Question 34

The application of IT in an appropriate and timely manner, in harmony with business goals, strategies, and needs best defines:

A) alignment.
B) enablers.
C) management.
D) controls.

Question 35

The eBay e-business model provides a mechanism for bringing together buyers and sellers who would otherwise be unlikely to buy and sell goods in a very large marketplace.not meet. This is an example of which of the following:

A) infomediation.
B) disintermediation.
C) hypermediation.
D) reintermediation.

Question 36

The following are all criteria of the Strategic Alignment Maturity Assessment except:

A) communications.
B) cope & architecture.
C) governance.
D) leadership.

Question 37

__________is a business strategy that organizations use to achieve competitive advantage by restricting their market.

Question 38

Three primary strategies for competitive advantage, according to Porter, are product differentiation, product focus, and___________ .

Question 39

Each of the following is considered a key role of information technology in relation to an organization's goals except:

A) enabler of e-business.
B) change agent.
C) inhibitor of business transformation.
D) enabler of globalization.

Question 40

An example of ___________is the use of search engines or portals that provide meta-information or aggregate information in categories as an effort to narrow the scope of a search for information.

Question 41

List and briefly describe five general business skills that today's IT managers should have.

Question 42

___________________is a model that depicts primary and secondary activities of an organization, all of which information technology has been shown to impact.

Question 43

The evolution of information technology can be described as encompassing three primary eras of computing. List and briefly describe the three eras.

Question 44

Define IT-business strategic alignment.

Question 45

Describe the time horizons of an organization's operational, tactical, and strategic activities.

Question 46

___________________can be defined as the application of IT in an appropriate and timely manner, in harmony with business goals, strategies, and needs.

Question 47

The_____________ is considered unique from other business functions because it can cut across all business functions and extend outside the business boundaries.

Question 48

List and briefly discuss the four roles or levels of information technology within an organization and discuss the different issues the IT function faces in dealing with them.

Question 49

When an individual is no longer able to effectively process the amount of information he or she is exposed to, they can be considered to be experiencing __________________.

Question 50

_____________________refers to the promise of IT to transform business and the reality that the measurable evidence of this transformation is limited.