Deck 4: The HR Forecasting Process

Question 1

HR shortage = HR demand < HR internal supply.

Answer 1

False

Question 2

A projection is a single numerical estimate of HR requirements associated with a specific time horizon and set of assumptions.

Answer 2

False

Question 3

Forecasting in terms of two to five years represents a short-run forecast.

Answer 3

False

Question 4

The forecasting term "envelope" is synonymous with the term "projection."

Question 5

An advantage to internal recruitment is that the employee does not need extensive socialization within the organization.

Question 6

Attrition is the process of reducing an HR surplus by allowing the size of the workforce to decline naturally due to layoffs and other forms of involuntary turnover.

Question 7

HR surplus = HR demand < HR internal supply.

Question 8

Forecasting activity for HR planning can be subdivided into two categories: transaction-based and event-based.

Question 9

Effective HR forecasting focuses on a comparison between an organization's current stock of workforce knowledge,skills,and abilities and the numbers and skill competencies desired in the workforce in the future.

Question 10

Persons who have invisible disabilities would constitute a "designated group" with respect to hiring in Canada.

Question 11

Effective HR forecasting relies on obtaining a fine balance between global and local control of the process.

Question 12

HR demand requirements must be found from either internal or external supplies of personnel.

Question 13

HR forecasting is more reactive than proactive.

Question 14

HR forecasting will determine the supply of human resources but not the demand.

Question 15

The demand for and supply of workers need to be determined before the senior management team can decide on the organizational strategy and specific programs to reconcile the differences between the requirement for labour in various employment categories and its availability,both internally and in the organization's environment.

Question 16

Forecasting is an accurate reflection of future states and is an activity that strongly favours quantitative and easily codified techniques.

Question 17

A projection incorporates several HR estimates based on few assumptions.

Question 18

HR shortage = HR demand > HR internal supply.

Question 19

Worksharing is a provincial government program that aims to help organizations mitigate temporary layoffs through a redistribution of work,earnings,and leisure time.

Question 20

HR forecasting is referred to as the "heart" of the HR planning process.

Question 21

​Turtle Tanks Inc.
Turtle Tanks Inc.designs and manufactures spherical-shaped septic tanks that,unlike rectangular tanks,are not buoyant when buried in land and that stay put in high water tables.There is increased demand for them at resort and recreational properties,particularly lakeshore properties across Canada where buildings cannot be hooked up to municipal sewer systems.Among the many benefits of this product is that it meets high environmental standards and has recently won several "green product" awards.The company's main office and manufacturing plant is located in Kelowna,B.C. ,but over the past two years,the company has expanded.It now has service offices in all provinces and one manufacturing plant in Winnipeg,Manitoba.As a result of the company's continued major expansion,it anticipates that the required number of employees for locations outside B.C.will increase by 20 percent this year and that the need for local Kelowna employees will decrease by 10 percent.Turtle Tanks Inc.currently has 85 full-time employees.The Kelowna operations began the year with three extra senior civil construction engineers and five extra construction labourers.The growth in demand for construction engineers has been strong due to the economic developments in Turtle Tanks Inc.'s external environment and the scarcity of competitors.The plant in Winnipeg,Manitoba,began the year short of two senior civil construction engineers,four concrete finishers,and two entry-level office administration positions.The Kelowna office manager,who oversees all the offices across Canada,has recently decided to take early retirement.The owner also hopes to retire within the next few years but has no plans concerning who will take over the company.The HR manager,based in Kelowna,is very busy developing staffing policies and processes to guide and support this expansion.She has developed job descriptions to ascertain if job candidates possess the required knowledge,skills,and abilities to perform their jobs.She has also developed behavioural-based interview questions that can ascertain whether a job applicant will fit into the corporate culture of green sustainable practices of "people and the environment" and the key corporate values of "quality,environmental responsibility,and integrity."
​
What human resource forecasting model is Turtle Tanks Inc.using?

A) time-series model
B) cause-and-effect model
C) judgmental model
D) staffing analysis model

Question 22

​Turtle Tanks Inc.
Turtle Tanks Inc.designs and manufactures spherical-shaped septic tanks that,unlike rectangular tanks,are not buoyant when buried in land and that stay put in high water tables.There is increased demand for them at resort and recreational properties,particularly lakeshore properties across Canada where buildings cannot be hooked up to municipal sewer systems.Among the many benefits of this product is that it meets high environmental standards and has recently won several "green product" awards.The company's main office and manufacturing plant is located in Kelowna,B.C. ,but over the past two years,the company has expanded.It now has service offices in all provinces and one manufacturing plant in Winnipeg,Manitoba.As a result of the company's continued major expansion,it anticipates that the required number of employees for locations outside B.C.will increase by 20 percent this year and that the need for local Kelowna employees will decrease by 10 percent.Turtle Tanks Inc.currently has 85 full-time employees.The Kelowna operations began the year with three extra senior civil construction engineers and five extra construction labourers.The growth in demand for construction engineers has been strong due to the economic developments in Turtle Tanks Inc.'s external environment and the scarcity of competitors.The plant in Winnipeg,Manitoba,began the year short of two senior civil construction engineers,four concrete finishers,and two entry-level office administration positions.The Kelowna office manager,who oversees all the offices across Canada,has recently decided to take early retirement.The owner also hopes to retire within the next few years but has no plans concerning who will take over the company.The HR manager,based in Kelowna,is very busy developing staffing policies and processes to guide and support this expansion.She has developed job descriptions to ascertain if job candidates possess the required knowledge,skills,and abilities to perform their jobs.She has also developed behavioural-based interview questions that can ascertain whether a job applicant will fit into the corporate culture of green sustainable practices of "people and the environment" and the key corporate values of "quality,environmental responsibility,and integrity."
Which two factors would the HR manager take to ensure the HR forecasting process is successful?

A) The process is valid and reliable.
B) The process meets legal requirements and government standards.
C) The process creates a large number and qualified applicants to interview.
D) The process creates a large number of applications and is unbiased.

Question 23

What is the external HR supply,given that the organization has a workforce of 500,its historical annual replacement/loss rate is 7 percent,and its corporate downsizing policy will reduce staffing levels by 10 percent? Round to the nearest whole number.

A) -85
B) -15
C) 15
D) 85

Question 24

Which of the following is NOT an internal factor that will affect HR demand?

A) downsizing management
B) vacations and sick days
C) planned redundancy
D) training and development

Question 25

Which of the following is NOT related to attrition?

A) retirements
B) voluntary turnover
C) terminations
D) deaths

Question 26

A serious problem develops in some organizations when the personnel planning process becomes connected to the overall business goals of the organization.

Question 27

What is created when the HR demand exceeds the current personnel resources available in the organization's workforce?

A) HR surplus
B) HR shortage
C) HR scarcity
D) HR supply

Question 28

Transaction-based forecasting is concerned with changes in the external environment.

Question 29

What is the external HR supply,given that the organization has a workforce of 1 500,its historical annual replacement/loss rate is 5 percent,and its desired future growth rate is 12 percent? Round to nearest whole number.

A) -255
B) -105
C) 105
D) 255

Question 30

What HR concept is defined as a single numerical estimate of HR requirements associated with a specific time horizon and set of assumptions?

A) envelope
B) prediction
C) forecasting targets
D) projection

Question 31

What type of forecasting occurs in the range of two to five years?

A) current
B) short-run
C) medium-run
D) long-run

Question 32

How many years are typically used for a medium-run HR forecast?

A) 1 to 2 years
B) 2 to 3 years
C) 2 to 5 years
D) 5 to 10 years

Question 33

​Turtle Tanks Inc.
Turtle Tanks Inc.designs and manufactures spherical-shaped septic tanks that,unlike rectangular tanks,are not buoyant when buried in land and that stay put in high water tables.There is increased demand for them at resort and recreational properties,particularly lakeshore properties across Canada where buildings cannot be hooked up to municipal sewer systems.Among the many benefits of this product is that it meets high environmental standards and has recently won several "green product" awards.The company's main office and manufacturing plant is located in Kelowna,B.C. ,but over the past two years,the company has expanded.It now has service offices in all provinces and one manufacturing plant in Winnipeg,Manitoba.As a result of the company's continued major expansion,it anticipates that the required number of employees for locations outside B.C.will increase by 20 percent this year and that the need for local Kelowna employees will decrease by 10 percent.Turtle Tanks Inc.currently has 85 full-time employees.The Kelowna operations began the year with three extra senior civil construction engineers and five extra construction labourers.The growth in demand for construction engineers has been strong due to the economic developments in Turtle Tanks Inc.'s external environment and the scarcity of competitors.The plant in Winnipeg,Manitoba,began the year short of two senior civil construction engineers,four concrete finishers,and two entry-level office administration positions.The Kelowna office manager,who oversees all the offices across Canada,has recently decided to take early retirement.The owner also hopes to retire within the next few years but has no plans concerning who will take over the company.The HR manager,based in Kelowna,is very busy developing staffing policies and processes to guide and support this expansion.She has developed job descriptions to ascertain if job candidates possess the required knowledge,skills,and abilities to perform their jobs.She has also developed behavioural-based interview questions that can ascertain whether a job applicant will fit into the corporate culture of green sustainable practices of "people and the environment" and the key corporate values of "quality,environmental responsibility,and integrity."
​
What is the most important HR action that Turtle Tanks Inc.is currently taking?

A) planning for its human resources
B) recruiting for its human resources
C) training for its human resources
D) hiring its human resources

Question 34

Which of the following external factors affect HR forecasting?

A) managerial appraisals
B) competitor's HR policies
C) executive career planning
D) training and development

Question 35

What is created when the HR supply exceeds the current personnel resources available in the organization's workforce?

A) HR surplus
B) HR shortage
C) HR scarcity
D) HR supply

Question 36

​Turtle Tanks Inc.
Turtle Tanks Inc.designs and manufactures spherical-shaped septic tanks that,unlike rectangular tanks,are not buoyant when buried in land and that stay put in high water tables.There is increased demand for them at resort and recreational properties,particularly lakeshore properties across Canada where buildings cannot be hooked up to municipal sewer systems.Among the many benefits of this product is that it meets high environmental standards and has recently won several "green product" awards.The company's main office and manufacturing plant is located in Kelowna,B.C. ,but over the past two years,the company has expanded.It now has service offices in all provinces and one manufacturing plant in Winnipeg,Manitoba.As a result of the company's continued major expansion,it anticipates that the required number of employees for locations outside B.C.will increase by 20 percent this year and that the need for local Kelowna employees will decrease by 10 percent.Turtle Tanks Inc.currently has 85 full-time employees.The Kelowna operations began the year with three extra senior civil construction engineers and five extra construction labourers.The growth in demand for construction engineers has been strong due to the economic developments in Turtle Tanks Inc.'s external environment and the scarcity of competitors.The plant in Winnipeg,Manitoba,began the year short of two senior civil construction engineers,four concrete finishers,and two entry-level office administration positions.The Kelowna office manager,who oversees all the offices across Canada,has recently decided to take early retirement.The owner also hopes to retire within the next few years but has no plans concerning who will take over the company.The HR manager,based in Kelowna,is very busy developing staffing policies and processes to guide and support this expansion.She has developed job descriptions to ascertain if job candidates possess the required knowledge,skills,and abilities to perform their jobs.She has also developed behavioural-based interview questions that can ascertain whether a job applicant will fit into the corporate culture of green sustainable practices of "people and the environment" and the key corporate values of "quality,environmental responsibility,and integrity."
​
What is taking place in the last sentence of the scenario?

A) strategic human resource management
B) human resource management
C) linking human resource planning with strategic planning
D) ascertaining human resource supply

Question 37

Male university graduates who are disabled would constitute a "designated group" with respect to hiring in Canada.

Question 38

​Turtle Tanks Inc.
Turtle Tanks Inc.designs and manufactures spherical-shaped septic tanks that,unlike rectangular tanks,are not buoyant when buried in land and that stay put in high water tables.There is increased demand for them at resort and recreational properties,particularly lakeshore properties across Canada where buildings cannot be hooked up to municipal sewer systems.Among the many benefits of this product is that it meets high environmental standards and has recently won several "green product" awards.The company's main office and manufacturing plant is located in Kelowna,B.C. ,but over the past two years,the company has expanded.It now has service offices in all provinces and one manufacturing plant in Winnipeg,Manitoba.As a result of the company's continued major expansion,it anticipates that the required number of employees for locations outside B.C.will increase by 20 percent this year and that the need for local Kelowna employees will decrease by 10 percent.Turtle Tanks Inc.currently has 85 full-time employees.The Kelowna operations began the year with three extra senior civil construction engineers and five extra construction labourers.The growth in demand for construction engineers has been strong due to the economic developments in Turtle Tanks Inc.'s external environment and the scarcity of competitors.The plant in Winnipeg,Manitoba,began the year short of two senior civil construction engineers,four concrete finishers,and two entry-level office administration positions.The Kelowna office manager,who oversees all the offices across Canada,has recently decided to take early retirement.The owner also hopes to retire within the next few years but has no plans concerning who will take over the company.The HR manager,based in Kelowna,is very busy developing staffing policies and processes to guide and support this expansion.She has developed job descriptions to ascertain if job candidates possess the required knowledge,skills,and abilities to perform their jobs.She has also developed behavioural-based interview questions that can ascertain whether a job applicant will fit into the corporate culture of green sustainable practices of "people and the environment" and the key corporate values of "quality,environmental responsibility,and integrity."
What legislation is particularly relevant to HR forecasting at Turtle Tanks Inc.?

A) CSA standards
B) employment equity
C) labour relations
D) health and safety

Question 39

HR supply is defined as the organization's projected requirement for human resources.

Question 40

If an organization does not incorporate information from the external environment,what impact will this have on HR forecasting?

A) lack of specificity in HR forecasting from top management
B) elimination of personnel policies that are irrelevant to competitors
C) incompatibility between organizational goals and HR planning
D) avoidance of producing environmental scans with organizational input

Question 41

If an organization wished to conduct HR forecasting for its operating cycle,which of the following time horizons should it use?

A) current forecast
B) short-run forecast
C) medium-run forecast
D) long-run forecast

Question 42

Which of the following is NOT a reason that an organization will use external labour?

A) External candidates can introduce competitive insights and new operational techniques.
B) The organization wants to expand its operations through increased labour efficiency.
C) External candidates may be less expensive to hire relative to collective agreements.
D) The organization wants to shake up the organization with external candidates.

Question 43

With reference to HR forecasting,how is the envelope analogy used?

A) It is a visual depiction used for HR communications.
B) It projects current HR supply and demand.
C) It sets the upper and lower boundaries for HR projections.
D) It is an estimate for a variety of HR assumptions.

Question 44

Which of the following is NOT a source of external HR supply for an organization?

A) current staff
B) competitors' employees
C) unemployed persons
D) university students

Question 45

​Turtle Tanks Inc.
Turtle Tanks Inc.designs and manufactures spherical-shaped septic tanks that,unlike rectangular tanks,are not buoyant when buried in land and that stay put in high water tables.There is increased demand for them at resort and recreational properties,particularly lakeshore properties across Canada where buildings cannot be hooked up to municipal sewer systems.Among the many benefits of this product is that it meets high environmental standards and has recently won several "green product" awards.The company's main office and manufacturing plant is located in Kelowna,B.C. ,but over the past two years,the company has expanded.It now has service offices in all provinces and one manufacturing plant in Winnipeg,Manitoba.As a result of the company's continued major expansion,it anticipates that the required number of employees for locations outside B.C.will increase by 20 percent this year and that the need for local Kelowna employees will decrease by 10 percent.Turtle Tanks Inc.currently has 85 full-time employees.The Kelowna operations began the year with three extra senior civil construction engineers and five extra construction labourers.The growth in demand for construction engineers has been strong due to the economic developments in Turtle Tanks Inc.'s external environment and the scarcity of competitors.The plant in Winnipeg,Manitoba,began the year short of two senior civil construction engineers,four concrete finishers,and two entry-level office administration positions.The Kelowna office manager,who oversees all the offices across Canada,has recently decided to take early retirement.The owner also hopes to retire within the next few years but has no plans concerning who will take over the company.The HR manager,based in Kelowna,is very busy developing staffing policies and processes to guide and support this expansion.She has developed job descriptions to ascertain if job candidates possess the required knowledge,skills,and abilities to perform their jobs.She has also developed behavioural-based interview questions that can ascertain whether a job applicant will fit into the corporate culture of green sustainable practices of "people and the environment" and the key corporate values of "quality,environmental responsibility,and integrity."
What might be a strong reason for the HR manager to consider external recruitment methods?

A) the acquisition of new skills and knowledge
B) generally lower recruiting costs
C) a better fit between the new employee and the organization
D) increased morale and motivation among current employees

Question 46

​Turtle Tanks Inc.
Turtle Tanks Inc.designs and manufactures spherical-shaped septic tanks that,unlike rectangular tanks,are not buoyant when buried in land and that stay put in high water tables.There is increased demand for them at resort and recreational properties,particularly lakeshore properties across Canada where buildings cannot be hooked up to municipal sewer systems.Among the many benefits of this product is that it meets high environmental standards and has recently won several "green product" awards.The company's main office and manufacturing plant is located in Kelowna,B.C. ,but over the past two years,the company has expanded.It now has service offices in all provinces and one manufacturing plant in Winnipeg,Manitoba.As a result of the company's continued major expansion,it anticipates that the required number of employees for locations outside B.C.will increase by 20 percent this year and that the need for local Kelowna employees will decrease by 10 percent.Turtle Tanks Inc.currently has 85 full-time employees.The Kelowna operations began the year with three extra senior civil construction engineers and five extra construction labourers.The growth in demand for construction engineers has been strong due to the economic developments in Turtle Tanks Inc.'s external environment and the scarcity of competitors.The plant in Winnipeg,Manitoba,began the year short of two senior civil construction engineers,four concrete finishers,and two entry-level office administration positions.The Kelowna office manager,who oversees all the offices across Canada,has recently decided to take early retirement.The owner also hopes to retire within the next few years but has no plans concerning who will take over the company.The HR manager,based in Kelowna,is very busy developing staffing policies and processes to guide and support this expansion.She has developed job descriptions to ascertain if job candidates possess the required knowledge,skills,and abilities to perform their jobs.She has also developed behavioural-based interview questions that can ascertain whether a job applicant will fit into the corporate culture of green sustainable practices of "people and the environment" and the key corporate values of "quality,environmental responsibility,and integrity."
In which process does the HR manager locate and encourage potential applicants to apply for jobs with the purpose of having a large pool of qualified people to work in the organization?

A) recruitment
B) staffing
C) human resource planning
D) selection

Question 47

​Turtle Tanks Inc.
Turtle Tanks Inc.designs and manufactures spherical-shaped septic tanks that,unlike rectangular tanks,are not buoyant when buried in land and that stay put in high water tables.There is increased demand for them at resort and recreational properties,particularly lakeshore properties across Canada where buildings cannot be hooked up to municipal sewer systems.Among the many benefits of this product is that it meets high environmental standards and has recently won several "green product" awards.The company's main office and manufacturing plant is located in Kelowna,B.C. ,but over the past two years,the company has expanded.It now has service offices in all provinces and one manufacturing plant in Winnipeg,Manitoba.As a result of the company's continued major expansion,it anticipates that the required number of employees for locations outside B.C.will increase by 20 percent this year and that the need for local Kelowna employees will decrease by 10 percent.Turtle Tanks Inc.currently has 85 full-time employees.The Kelowna operations began the year with three extra senior civil construction engineers and five extra construction labourers.The growth in demand for construction engineers has been strong due to the economic developments in Turtle Tanks Inc.'s external environment and the scarcity of competitors.The plant in Winnipeg,Manitoba,began the year short of two senior civil construction engineers,four concrete finishers,and two entry-level office administration positions.The Kelowna office manager,who oversees all the offices across Canada,has recently decided to take early retirement.The owner also hopes to retire within the next few years but has no plans concerning who will take over the company.The HR manager,based in Kelowna,is very busy developing staffing policies and processes to guide and support this expansion.She has developed job descriptions to ascertain if job candidates possess the required knowledge,skills,and abilities to perform their jobs.She has also developed behavioural-based interview questions that can ascertain whether a job applicant will fit into the corporate culture of green sustainable practices of "people and the environment" and the key corporate values of "quality,environmental responsibility,and integrity."
What human resource forecasting approach is Turtle Tanks Inc.using?

A) a quantitative approach
B) a Markov analysis approach
C) a staffing table approach
D) a qualitative management forecast approach

Question 48

Which of the following is used by companies to minimize the negative impact on individuals during downsizing?

A) flextime
B) job sharing
C) laying off employees equitably based on performance
D) outsourcing

Question 49

Which concept refers to a proposed sequence of events with its own set of assumptions and associated program details?

A) contingency plans
B) predictions
C) projections
D) scenarios

Question 50

​Turtle Tanks Inc.
Turtle Tanks Inc.designs and manufactures spherical-shaped septic tanks that,unlike rectangular tanks,are not buoyant when buried in land and that stay put in high water tables.There is increased demand for them at resort and recreational properties,particularly lakeshore properties across Canada where buildings cannot be hooked up to municipal sewer systems.Among the many benefits of this product is that it meets high environmental standards and has recently won several "green product" awards.The company's main office and manufacturing plant is located in Kelowna,B.C. ,but over the past two years,the company has expanded.It now has service offices in all provinces and one manufacturing plant in Winnipeg,Manitoba.As a result of the company's continued major expansion,it anticipates that the required number of employees for locations outside B.C.will increase by 20 percent this year and that the need for local Kelowna employees will decrease by 10 percent.Turtle Tanks Inc.currently has 85 full-time employees.The Kelowna operations began the year with three extra senior civil construction engineers and five extra construction labourers.The growth in demand for construction engineers has been strong due to the economic developments in Turtle Tanks Inc.'s external environment and the scarcity of competitors.The plant in Winnipeg,Manitoba,began the year short of two senior civil construction engineers,four concrete finishers,and two entry-level office administration positions.The Kelowna office manager,who oversees all the offices across Canada,has recently decided to take early retirement.The owner also hopes to retire within the next few years but has no plans concerning who will take over the company.The HR manager,based in Kelowna,is very busy developing staffing policies and processes to guide and support this expansion.She has developed job descriptions to ascertain if job candidates possess the required knowledge,skills,and abilities to perform their jobs.She has also developed behavioural-based interview questions that can ascertain whether a job applicant will fit into the corporate culture of green sustainable practices of "people and the environment" and the key corporate values of "quality,environmental responsibility,and integrity."
Due to safety reasons and skill requirements,Manitoba requires all concrete finishers to either be a registered apprentice or a certified journey person.What would be the most effective strategy to deal with the concrete finisher shortages?

A) temporary employment agency
B) contact local concrete finisher school graduates
C) workopolis.ca or monster.ca
D) professional search firms

Question 51

Which of the following would NOT be considered a "designated group"?

A) immigrants
B) women
C) Aboriginals
D) disabled people

Question 52

What data would contribute to a more successful HR forecasting process?

A) qualitative and quantitative data
B) qualitative data
C) quantitative data
D) financial and numerical data

Question 53

Turtle Tanks Inc.
Turtle Tanks Inc.designs and manufactures spherical-shaped septic tanks that,unlike rectangular tanks,are not buoyant when buried in land and that stay put in high water tables.There is increased demand for them at resort and recreational properties,particularly lakeshore properties across Canada where buildings cannot be hooked up to municipal sewer systems.Among the many benefits of this product is that it meets high environmental standards and has recently won several "green product" awards.The company's main office and manufacturing plant is located in Kelowna,B.C. ,but over the past two years,the company has expanded.It now has service offices in all provinces and one manufacturing plant in Winnipeg,Manitoba.As a result of the company's continued major expansion,it anticipates that the required number of employees for locations outside B.C.will increase by 20 percent this year and that the need for local Kelowna employees will decrease by 10 percent.Turtle Tanks Inc.currently has 85 full-time employees.The Kelowna operations began the year with three extra senior civil construction engineers and five extra construction labourers.The growth in demand for construction engineers has been strong due to the economic developments in Turtle Tanks Inc.'s external environment and the scarcity of competitors.The plant in Winnipeg,Manitoba,began the year short of two senior civil construction engineers,four concrete finishers,and two entry-level office administration positions.The Kelowna office manager,who oversees all the offices across Canada,has recently decided to take early retirement.The owner also hopes to retire within the next few years but has no plans concerning who will take over the company.The HR manager,based in Kelowna,is very busy developing staffing policies and processes to guide and support this expansion.She has developed job descriptions to ascertain if job candidates possess the required knowledge,skills,and abilities to perform their jobs.She has also developed behavioural-based interview questions that can ascertain whether a job applicant will fit into the corporate culture of green sustainable practices of "people and the environment" and the key corporate values of "quality,environmental responsibility,and integrity."
​
In which process does the HR manager choose a job candidate from an applicant pool in a way that meets organizational,management,and job position objectives?​

A) ​recruitment
B) ​staffing
C) ​human resource planning
D) ​selection

Question 54

What is the relationship between the accuracy of prediction and the number of forecasting techniques?

A) direct
B) indirect
C) null
D) inverse

Question 55

With respect to HR forecasting,when would it be suitable to hire external candidates instead of considering internal recruits?

A) if the organization can hire external candidates for a lower salary than internal recruits
B) if there is a novel,creative work process that differs substantially from current practice
C) if HR forecasters predict higher attrition and retirement in the short term
D) if none of the internal recruits is willing to switch jobs

Question 56

What type of forecasting is concerned with tracking internal change instituted by the organization's managers?

A) process-based
B) event-based
C) scenario-based
D) transaction-based

Question 57

Which of the following is an important step that HR would want to take before forecasting human resources?

A) comprehend the impact of organizational variables
B) understand HR policy and program implications
C) environmental scanning
D) institute effective HR forecasting policies and procedures

Question 58

What type of forecasting is concerned with changes in the external environment?

A) process-based
B) event-based
C) internal-based
D) transaction-based

Question 59

Turtle Tanks Inc.
Turtle Tanks Inc.designs and manufactures spherical-shaped septic tanks that,unlike rectangular tanks,are not buoyant when buried in land and that stay put in high water tables.There is increased demand for them at resort and recreational properties,particularly lakeshore properties across Canada where buildings cannot be hooked up to municipal sewer systems.Among the many benefits of this product is that it meets high environmental standards and has recently won several "green product" awards.The company's main office and manufacturing plant is located in Kelowna,B.C. ,but over the past two years,the company has expanded.It now has service offices in all provinces and one manufacturing plant in Winnipeg,Manitoba.As a result of the company's continued major expansion,it anticipates that the required number of employees for locations outside B.C.will increase by 20 percent this year and that the need for local Kelowna employees will decrease by 10 percent.Turtle Tanks Inc.currently has 85 full-time employees.The Kelowna operations began the year with three extra senior civil construction engineers and five extra construction labourers.The growth in demand for construction engineers has been strong due to the economic developments in Turtle Tanks Inc.'s external environment and the scarcity of competitors.The plant in Winnipeg,Manitoba,began the year short of two senior civil construction engineers,four concrete finishers,and two entry-level office administration positions.The Kelowna office manager,who oversees all the offices across Canada,has recently decided to take early retirement.The owner also hopes to retire within the next few years but has no plans concerning who will take over the company.The HR manager,based in Kelowna,is very busy developing staffing policies and processes to guide and support this expansion.She has developed job descriptions to ascertain if job candidates possess the required knowledge,skills,and abilities to perform their jobs.She has also developed behavioural-based interview questions that can ascertain whether a job applicant will fit into the corporate culture of green sustainable practices of "people and the environment" and the key corporate values of "quality,environmental responsibility,and integrity."
​
What would be the most useful approach to use to help find a replacement for the Kelowna office manager?

A) utilize internal recruitment first and then external targeted recruitment
B) utilize internal recruitment only
C) utilize external recruitment only
D) utilized a temporary help agency

Question 60

Turtle Tanks Inc.
Turtle Tanks Inc.designs and manufactures spherical-shaped septic tanks that,unlike rectangular tanks,are not buoyant when buried in land and that stay put in high water tables.There is increased demand for them at resort and recreational properties,particularly lakeshore properties across Canada where buildings cannot be hooked up to municipal sewer systems.Among the many benefits of this product is that it meets high environmental standards and has recently won several "green product" awards.The company's main office and manufacturing plant is located in Kelowna,B.C. ,but over the past two years,the company has expanded.It now has service offices in all provinces and one manufacturing plant in Winnipeg,Manitoba.As a result of the company's continued major expansion,it anticipates that the required number of employees for locations outside B.C.will increase by 20 percent this year and that the need for local Kelowna employees will decrease by 10 percent.Turtle Tanks Inc.currently has 85 full-time employees.The Kelowna operations began the year with three extra senior civil construction engineers and five extra construction labourers.The growth in demand for construction engineers has been strong due to the economic developments in Turtle Tanks Inc.'s external environment and the scarcity of competitors.The plant in Winnipeg,Manitoba,began the year short of two senior civil construction engineers,four concrete finishers,and two entry-level office administration positions.The Kelowna office manager,who oversees all the offices across Canada,has recently decided to take early retirement.The owner also hopes to retire within the next few years but has no plans concerning who will take over the company.The HR manager,based in Kelowna,is very busy developing staffing policies and processes to guide and support this expansion.She has developed job descriptions to ascertain if job candidates possess the required knowledge,skills,and abilities to perform their jobs.She has also developed behavioural-based interview questions that can ascertain whether a job applicant will fit into the corporate culture of green sustainable practices of "people and the environment" and the key corporate values of "quality,environmental responsibility,and integrity."
What would be the most effective strategy to deal with the engineer shortages in Winnipeg,Manitoba?

A) professional search firms and professional associations
B) educational institutions and employment agency
C) monster.ca and workopolis.ca
D) employee leasing and The Globe and Mail

Question 61

What HR concept is defined as several HR estimates based on a variety of assumptions?

A) projection
B) prediction
C) predetermination
D) presumption

Question 62

What type of forecasting focuses on tracking instituted by an organization's managers?

A) event-based
B) process-based
C) external-based
D) transaction-based

Question 63

What is the first element an organization needs to consider in deriving its external supply calculation for HR forecasting?

A) to meet its replacement needs
B) to consider the change component
C) to predict attrition and retirements
D) to forecast HR demand accurately

Question 64

What is HR forecasting? Briefly describe the advantages that accrue to organizations from instituting effective HR forecasting procedures.

Question 65

What is the first step taken in an effective HR forecasting process?

A) determining internal and external supply of labour
B) identifying the gap between demand and supply
C) forecasting demand for labour
D) developing an action plan to address future needs

Question 66

How can organizations reduce their HR costs?

A) use contingent workers whenever possible
B) pay overtime only when necessary
C) ensure that there are more than enough employees
D) take a long-run planning approach to HR issues

Question 67

​Turtle Tanks Inc.
Turtle Tanks Inc.designs and manufactures spherical-shaped septic tanks that,unlike rectangular tanks,are not buoyant when buried in land and that stay put in high water tables.There is increased demand for them at resort and recreational properties,particularly lakeshore properties across Canada where buildings cannot be hooked up to municipal sewer systems.Among the many benefits of this product is that it meets high environmental standards and has recently won several "green product" awards.The company's main office and manufacturing plant is located in Kelowna,B.C. ,but over the past two years,the company has expanded.It now has service offices in all provinces and one manufacturing plant in Winnipeg,Manitoba.As a result of the company's continued major expansion,it anticipates that the required number of employees for locations outside B.C.will increase by 20 percent this year and that the need for local Kelowna employees will decrease by 10 percent.Turtle Tanks Inc.currently has 85 full-time employees.The Kelowna operations began the year with three extra senior civil construction engineers and five extra construction labourers.The growth in demand for construction engineers has been strong due to the economic developments in Turtle Tanks Inc.'s external environment and the scarcity of competitors.The plant in Winnipeg,Manitoba,began the year short of two senior civil construction engineers,four concrete finishers,and two entry-level office administration positions.The Kelowna office manager,who oversees all the offices across Canada,has recently decided to take early retirement.The owner also hopes to retire within the next few years but has no plans concerning who will take over the company.The HR manager,based in Kelowna,is very busy developing staffing policies and processes to guide and support this expansion.She has developed job descriptions to ascertain if job candidates possess the required knowledge,skills,and abilities to perform their jobs.She has also developed behavioural-based interview questions that can ascertain whether a job applicant will fit into the corporate culture of green sustainable practices of "people and the environment" and the key corporate values of "quality,environmental responsibility,and integrity."
What would be the most useful technique for helping the owner find a replacement for himself?

A) replacement summaries
B) forecasting techniques
C) employee skills inventories
D) succession planning

Question 68

Given the effects of the Fukushima nuclear disaster caused by the HYPERLINK "http://en.wikipedia.org/wiki/2011_T%C5%8Dhoku_earthquake_and_tsunami" Tôhoku earthquake and tsunami on the external environment,what type of forecasting would HR professionals utilize to incorporate catastrophic circumstances and their consequences?

A) transaction-based forecasting
B) process-based forecasting
C) event-based forecasting
D) critical-based forecasting

Question 69

Which of the following is NOT a categorization of forecasting models according to the textbook?

A) time-series models
B) cause-and-effect models
C) judgmental models
D) prediction models

Question 70

Models used in HR forecasting typically fall into one of three categories.What do cause-and-effect models assume?

A) that there is an ongoing relationship between independent and dependent variables
B) that the extrapolated trends will most influence future supply and demand
C) that the time horizon used for the models is most conducive to short-term forecasts
D) that the subjective judgment of experts supports the forecasts

Question 71

​Turtle Tanks Inc.
Turtle Tanks Inc.designs and manufactures spherical-shaped septic tanks that,unlike rectangular tanks,are not buoyant when buried in land and that stay put in high water tables.There is increased demand for them at resort and recreational properties,particularly lakeshore properties across Canada where buildings cannot be hooked up to municipal sewer systems.Among the many benefits of this product is that it meets high environmental standards and has recently won several "green product" awards.The company's main office and manufacturing plant is located in Kelowna,B.C. ,but over the past two years,the company has expanded.It now has service offices in all provinces and one manufacturing plant in Winnipeg,Manitoba.As a result of the company's continued major expansion,it anticipates that the required number of employees for locations outside B.C.will increase by 20 percent this year and that the need for local Kelowna employees will decrease by 10 percent.Turtle Tanks Inc.currently has 85 full-time employees.The Kelowna operations began the year with three extra senior civil construction engineers and five extra construction labourers.The growth in demand for construction engineers has been strong due to the economic developments in Turtle Tanks Inc.'s external environment and the scarcity of competitors.The plant in Winnipeg,Manitoba,began the year short of two senior civil construction engineers,four concrete finishers,and two entry-level office administration positions.The Kelowna office manager,who oversees all the offices across Canada,has recently decided to take early retirement.The owner also hopes to retire within the next few years but has no plans concerning who will take over the company.The HR manager,based in Kelowna,is very busy developing staffing policies and processes to guide and support this expansion.She has developed job descriptions to ascertain if job candidates possess the required knowledge,skills,and abilities to perform their jobs.She has also developed behavioural-based interview questions that can ascertain whether a job applicant will fit into the corporate culture of green sustainable practices of "people and the environment" and the key corporate values of "quality,environmental responsibility,and integrity."
What would be the most effective strategy for Turtle Tanks to use in hiring people for the two entry-level office administration positions?

A) professional search firm
B) advertise in both the local and national papers (such as The Globe and Mail)
C) temporary help agency
D) local business administration school graduates

Question 72

​Turtle Tanks Inc.
Turtle Tanks Inc.designs and manufactures spherical-shaped septic tanks that,unlike rectangular tanks,are not buoyant when buried in land and that stay put in high water tables.There is increased demand for them at resort and recreational properties,particularly lakeshore properties across Canada where buildings cannot be hooked up to municipal sewer systems.Among the many benefits of this product is that it meets high environmental standards and has recently won several "green product" awards.The company's main office and manufacturing plant is located in Kelowna,B.C. ,but over the past two years,the company has expanded.It now has service offices in all provinces and one manufacturing plant in Winnipeg,Manitoba.As a result of the company's continued major expansion,it anticipates that the required number of employees for locations outside B.C.will increase by 20 percent this year and that the need for local Kelowna employees will decrease by 10 percent.Turtle Tanks Inc.currently has 85 full-time employees.The Kelowna operations began the year with three extra senior civil construction engineers and five extra construction labourers.The growth in demand for construction engineers has been strong due to the economic developments in Turtle Tanks Inc.'s external environment and the scarcity of competitors.The plant in Winnipeg,Manitoba,began the year short of two senior civil construction engineers,four concrete finishers,and two entry-level office administration positions.The Kelowna office manager,who oversees all the offices across Canada,has recently decided to take early retirement.The owner also hopes to retire within the next few years but has no plans concerning who will take over the company.The HR manager,based in Kelowna,is very busy developing staffing policies and processes to guide and support this expansion.She has developed job descriptions to ascertain if job candidates possess the required knowledge,skills,and abilities to perform their jobs.She has also developed behavioural-based interview questions that can ascertain whether a job applicant will fit into the corporate culture of green sustainable practices of "people and the environment" and the key corporate values of "quality,environmental responsibility,and integrity."
What would be the first strategy you would use to deal with the engineer surpluses in Kelowna,British Columbia?

A) transfers
B) layoff
C) attrition
D) hiring freeze

Question 73

Which concept refers to a prohibition on all external recruiting activities?

A) attrition
B) hiring freeze
C) downsizing
D) HR surplus

Question 74

Turtle Tanks Inc.
Turtle Tanks Inc.designs and manufactures spherical-shaped septic tanks that,unlike rectangular tanks,are not buoyant when buried in land and that stay put in high water tables.There is increased demand for them at resort and recreational properties,particularly lakeshore properties across Canada where buildings cannot be hooked up to municipal sewer systems.Among the many benefits of this product is that it meets high environmental standards and has recently won several "green product" awards.The company's main office and manufacturing plant is located in Kelowna,B.C. ,but over the past two years,the company has expanded.It now has service offices in all provinces and one manufacturing plant in Winnipeg,Manitoba.As a result of the company's continued major expansion,it anticipates that the required number of employees for locations outside B.C.will increase by 20 percent this year and that the need for local Kelowna employees will decrease by 10 percent.Turtle Tanks Inc.currently has 85 full-time employees.The Kelowna operations began the year with three extra senior civil construction engineers and five extra construction labourers.The growth in demand for construction engineers has been strong due to the economic developments in Turtle Tanks Inc.'s external environment and the scarcity of competitors.The plant in Winnipeg,Manitoba,began the year short of two senior civil construction engineers,four concrete finishers,and two entry-level office administration positions.The Kelowna office manager,who oversees all the offices across Canada,has recently decided to take early retirement.The owner also hopes to retire within the next few years but has no plans concerning who will take over the company.The HR manager,based in Kelowna,is very busy developing staffing policies and processes to guide and support this expansion.She has developed job descriptions to ascertain if job candidates possess the required knowledge,skills,and abilities to perform their jobs.She has also developed behavioural-based interview questions that can ascertain whether a job applicant will fit into the corporate culture of green sustainable practices of "people and the environment" and the key corporate values of "quality,environmental responsibility,and integrity."
What internal organization conditions would constrain Turtle Tanks Inc.'s recruiting efforts?

A) legislation
B) labour market
C) organizational policies
D) competition

Question 75

Why are some individuals categorized into designated groups?

A) because they are exceptionally skilled and need challenges
B) because of their fragile emotional states
C) because they require special attention
D) because they need to be protected from discrimination

Question 76

Turtle Tanks Inc.
Turtle Tanks Inc.designs and manufactures spherical-shaped septic tanks that,unlike rectangular tanks,are not buoyant when buried in land and that stay put in high water tables.There is increased demand for them at resort and recreational properties,particularly lakeshore properties across Canada where buildings cannot be hooked up to municipal sewer systems.Among the many benefits of this product is that it meets high environmental standards and has recently won several "green product" awards.The company's main office and manufacturing plant is located in Kelowna,B.C. ,but over the past two years,the company has expanded.It now has service offices in all provinces and one manufacturing plant in Winnipeg,Manitoba.As a result of the company's continued major expansion,it anticipates that the required number of employees for locations outside B.C.will increase by 20 percent this year and that the need for local Kelowna employees will decrease by 10 percent.Turtle Tanks Inc.currently has 85 full-time employees.The Kelowna operations began the year with three extra senior civil construction engineers and five extra construction labourers.The growth in demand for construction engineers has been strong due to the economic developments in Turtle Tanks Inc.'s external environment and the scarcity of competitors.The plant in Winnipeg,Manitoba,began the year short of two senior civil construction engineers,four concrete finishers,and two entry-level office administration positions.The Kelowna office manager,who oversees all the offices across Canada,has recently decided to take early retirement.The owner also hopes to retire within the next few years but has no plans concerning who will take over the company.The HR manager,based in Kelowna,is very busy developing staffing policies and processes to guide and support this expansion.She has developed job descriptions to ascertain if job candidates possess the required knowledge,skills,and abilities to perform their jobs.She has also developed behavioural-based interview questions that can ascertain whether a job applicant will fit into the corporate culture of green sustainable practices of "people and the environment" and the key corporate values of "quality,environmental responsibility,and integrity."
Throughout your case incident analysis,assume the role of a human resources consultant.Your task is to advise the organization on how it should align its strategic human resource planning with its organizational strategy.Begin by clearly and succinctly stating the problem and/or opportunity,its impact,and why it is important that these problems/opportunities are addressed.Analyze the causes of the problem/opportunity,identify solutions,and recommend a plan for implementation and justification.Please be specific about the approaches and methods you would recommend to facilitate the workforce forecasting process.