Deck 12: Managing Individuals and a Diverse Work Force: Part A

Question 1

Research has shown that performance capabilities decline with age.

Answer 1

False
Performance does not decline with age, regardless of the type of job.

Question 2

Affirmative action is required by law for all private employers, and diversity is voluntary.

Answer 2

False
Affirmative action is required by law for private employers with 50 or more employees, while diversity is not required by law, and is therefore voluntary.

Question 3

The four dimensions of surface-level diversity that many managers use to form initial impressions can sometimes lead to discrimination. They are:

A) Gender, personality, age, and values
B) Physical capabilities, gender, Race/ethnicity, and age
C) Values, attitudes, personality, and gender
D) Race/ethnicity, age, personality, and beliefs
E) Gender, physical capabilities, age, and attitudes

Answer 3

B
Physical capabilities, gender, race/ethnicity, and age are usually immediately observable and can unintentionally or intentionally lead to discrimination.

Question 4

Which of the following paradigms for managing diversity is similar to the business growth advantage of diversity?

A) the discrimination and fairness paradigm
B) the access and legitimacy paradigm
C) the learning and effectiveness paradigm
D) the personal integration paradigm
E) the cultural stereotype paradigm

Question 5

A key difference between affirmative action and diversity is that:

A) diversity requires a wider span of management
B) diversity has a broader focus
C) diversity is legally mandated in all private companies
D) affirmative action is legally mandated in all private companies
E) affirmative action does not alter organizational structures, and diversity does

Question 6

__________ is the degree to which group members are psychologically attracted to working with each other to accomplish a common objective.

A) Social integration
B) Norm cohesiveness
C) Social cohesiveness
D) Integrative focus
E) Social attraction

Question 7

The Big Five dimensions of personality are autonomy, Machiavellianism, empathy, locus of control, and affectivity.

Question 8

__________ consists of differences communicated through verbal and nonverbal behaviors, such as personality and attitudes that are learned only through extended interaction with others.

A) Organizational plurality
B) Behavioral diversity
C) Surface-level diversity
D) Deep-level diversity
E) Ego-driven heterogeneity

Question 9

Organizational plurality is consistent with:

A) the paradigm of commonality
B) the determination and fairness paradigm
C) the learning and effectiveness paradigm
D) the access and legitimacy paradigm
E) none of these

Question 10

Which of the following statements explains why diversity actually makes good business sense?

A) Diversity increases an organization's retained earnings.
B) Diversity helps companies attract and recruit talented employees.
C) Diversity makes individuals whole by returning them to the condition or place they would have been had it not been for discrimination.
D) Diversity allows a company to act with economic responsibility.
E) Diversity eliminates glass ceilings.