Deck 1: Introduction to Information Systems

Question 1

If you want to run a multinational company, you need to rent office space and hire at least few employees.

Answer 1

False

Question 2

The grade point average (GPA)values of a class would be considered as information.

Answer 2

False

Question 3

Information technology and information systems are the same thing.

Answer 3

False

Question 4

The CIO of an organization supervises the day-to-day operations of the data and/or computer centre.

Question 5

A list of football scores with the names of the teams that played the games would be considered information.

Question 6

The Emerging Technologies Manager forecasts technology trends; evaluates and experiments with new technologies.

Question 7

End-user computing has two components: end-user data entry, reporting, and inquiry (commonly referred to as simply users); and end-user development, where users develop usable systems, such as spreadsheets or programs using programming languages or other development tools.

Question 8

Managing the IS function within an organization is the exclusive responsibility of the IS department in contemporary organizations.

Question 9

In general, informed users tend to get more value from whatever technologies they use.

Question 10

The Information Systems functional area, a department of Information technology, deals with the planning, development, management, and use of management information tools to help people perform all the tasks related to information processing and management.

Question 11

An informed user of IT can enhance his or her organization's competitive position.

Question 12

An auditing manager focuses on the ethical and legal use of information systems and evaluates the quality or effectiveness of such systems.

Question 13

Information technology relates to any computer-based tools that people use to work with information and to support the information and information-processing needs of an organization.

Question 14

IT Audits can be used to find problems with IT systems.

Question 15

The grade point average (GPA)values coupled with appropriate student names of a class would be considered as information.

Question 16

A student's decision to drop one course and add another would be considered a transaction to the university's information system but not to its accounting system.

Question 17

A university registrar who uses her experience with university admissions in reviewing the applicant grades, application essays, and letters of recommendation, would be applying her knowledge in your application process.

Question 18

An information system collects, processes, stores, analyzes, and disseminates information for a specific purpose.

Question 19

IT is enabling more and more people to communicate, collaborate, and compete, thereby levelling the digital playing field.

Question 20

A systems analyst focuses on determining the information requirements and technical specifications for new applications.

Question 21

Which of the following is a benefit of being an informed user of IT?

A)understanding what is "behind" applications you use in your organization
B)providing input to enhance your organization's applications
C)helping to select new applications
D)keeping abreast of new technologies
E)All of the above

Question 22

What does a systems analyst do?

A)Manages an IS service
B)Writes computer code
C)Determines information requirements and technical specifications for new applications
D)Forecasts technology trends
E)Creates Web sites and pages

Question 23

An organization's IT infrastructure consists of the IT components and IT services.

Question 24

IT only positively affects our quality of life.

Question 25

Which of the following is the correct hierarchy from the lowest level to the highest level?

A)knowledge, information, data
B)information, data, knowledge
C)data, information, knowledge
D)data, experience, information
E)information, experience, wisdom

Question 26

E-commerce systems are a type of interorganizational information systems.

Question 27

Which of the following statements concerning the complexity of management of information resources is not true?

A)Information systems have an enormous strategic value within an organization and therefore firms rely on them heavily.
B)Information systems are expensive to acquire, operate, and maintain.
C)Computers are decentralized throughout the organization, which makes it harder to manage.
D)Managing mainframes has become more difficult.
E)Managing information resources is divided between the MIS department and end users and there is no standard way to divide responsibility between them.

Question 28

IT personnel use the IT infrastructure to develop information systems.

Question 29

An organization's supply chain starts at the supplier and ends at the customer.

Question 30

Knowledge is data that have been organized so that they have meaning to provide value to the recipient.

Question 31

The Supply Chain Management system is an interorganizational information system.

Question 32

Knowledge is data and information that have been organized and processed to convey understanding, experience, accumulated learning, and expertise applied to a current problem.

Question 33

An Electronic Commerce (e-Commerce)system is an intraorganizational information system.

Question 34

Information is data that have been organized so that they have meaning to provide value to the recipient.

Question 35

The title of the executive who is in charge of the people, who design and build information systems, the people who use those systems, and the people responsible for managing those systems is the

A)CEO.
B)CFO.
C)CIO.
D)CIS.
E)CIT.

Question 36

Digital dashboards are special information systems that that support all managers of the organization.

Question 37

_________ is a traditional function of the MIS Department.

A)Managing system integration including the Internet, intranets, and extranets
B)Educating the non-MIS managers about IT
C)Providing technical services
D)Creating business alliances with business partners

Question 38

Meaningful knowledge is information and meaningful information is data.

Question 39

You should seek to be an informed user of IT because ____________.

A)it is easy to understand how IT works
B)you could end up working in the IT department in your organization
C)everyone uses IT
D)you will be in a position to enhance the quality of IT applications

Question 40

An emerging technologies manager ___________.

A)evaluates new technologies
B)manages data networks
C)manages the ethical and legal use of information systems
D)is responsible for strategic planning
E)creates the Web sites and pages

Question 41

An organization's ___________ consists of the physical facilities, IT components, IT services, and IT management that will support the entire organization.

A)information technology architecture
B)information technology infrastructure
C)information technology
D)information system
E)computer-based information system

Question 42

As a manager in your company, you expect to retrieve _______ from operational systems and present it as _________ to your boss, who will react based on his ____________.

A)knowledge; information, data
B)information; data; knowledge
C)data; information; knowledge
D)data; experience; information
E)information; experience; wisdom

Question 43

The Software Project Manager is responsible for

A)strategic planning.
B)day-to-day operations of the entire organization.
C)managing IS services such as help desks, hotlines, training, and consulting.
D)managing a particular existing system.
E)managing a particular new systems development project.

Question 44

The list of all your purchases from Amazon (books bought, price paid, dates)is defined as ___________.

A)data
B)information
C)knowledge
D)experience
E)wisdom

Question 45

A(n)_____________ is a computer program designed to support a specific task or business process.

A)interface
B)application
C)functional area
D)network
E)database

Question 46

______ is/are data that have been organized to have meaning and value to a recipient.

A)Insights
B)Information
C)Knowledge
D)Experience
E)Wisdom

Question 47

_____ conveys understanding, accumulated learning, and expertise as they apply to a current problem.

A)Data
B)Information
C)Knowledge
D)Database
E)None of the above

Question 48

An organization's IT components include all of the following except:

A)a network.
B)programs.
C)procedures.
D)a database.
E)monitors.

Question 49

Which of the following statements is false?

A)An application is a computer program designed to support a specific business process.
B)Each functional area within an organization has only one application.
C)A functional area information system is the same as a departmental information system.
D)A functional area information system can obtain data from other functional area information systems.
E)App, application, and application program all mean the same thing.

Question 50

Enterprise resource planning systems:

A)were designed to process transactions faster.
B)evolved because newer technologies made older systems obsolete.
C)use a common database for all functional areas.
D)are utilized to conduct site analyses.
E)All the above

Question 51

You are registering for the next semester at your university. You take into account your major, the courses you need, the prerequisites for each course, the times you take each course, and the professors teaching each section, as well as your work schedule. You are using _______ to select your class schedule.

A)information
B)knowledge
C)experience
D)wisdom
E)data

Question 52

If Amazon uses a list of all your purchases (books bought, price paid, dates)to recommend other books to you, then it is applying its ______.

A)data
B)information
C)knowledge
D)experience
E)wisdom

Question 53

IT personnel use _______ to develop _______.

A)IT components, IT services
B)computer-based information systems, IT architecture
C)IT infrastructure, IT architecture
D)IT infrastructure, IT platform
E)IT components, IT architecture

Question 54

In your new position, you are told that you will be working with a business analyst. What would you expect this work to entail?

A)Review computer code
B)Explain the business process
C)Test programs
D)Identify new technology that might benefit the organization
E)Create Web sites and pages

Question 55

You have just been hired by the largest manufacturer in your area to join their management trainee program. You enjoyed your "computer course" in college and hope that you'll be able to put that knowledge to good use. Which of the following might you expect to do during the management training program?

A)Code a new application
B)Recommend new technologies that might impact the organization
C)Design a new application
D)Become familiar with tools to support using data for decision making
E)Work 9 to 5 in your office

Question 56

___________ is/are the computer hardware, software, and communications technologies that are used by IT personnel to produce IT services.

A)IT components
B)IT services
C)Information technology
D)An information system
E)A computer-based information system

Question 57

Who manages all systems throughout the organization and the day-to-day operations of the entire IS organization?

A)IS director
B)Information centre manager
C)Project manager
D)Operations manager
E)Programming manager

Question 58

A purchase of books in the college bookstore is ___________. The report at the end of the day showing sales totals for the day is ____________.

A)information; knowledge
B)information; data
C)data; information
D)data; database
E)data item; business intelligence

Question 59

A listing of all courses offered at your university would be considered _____, whereas a listing of all courses required in your major would be considered _____.

A)information; data
B)knowledge; information
C)information; knowledge
D)data; information
E)data; knowledge

Question 60

The IT infrastructure is composed of _______ and ________.

A)IT components; IT personnel
B)IT components; IT services
C)IT services; IT personnel
D)IT personnel; computer-based information systems
E)Computer-based information systems; IT personnel

Question 61

Refer to Case 1.1 SAMs Chaos. Which of the following is true?

A)Business cases can be used to justify new systems.
B)Programming should be completed by using business requirements.
C)IT Audits can be used to detect problems with IT systems.
D)Lack of testing in programs can lead to chaos.
E)All of the above

Question 62

Who is an informed user, and what are the benefits of being an informed user?

Question 63

Which of the following statements about IT's role in society is false?

A)IT has created employee flexibility.
B)Robots can do many routine tasks.
C)Robots can handle unfamiliar situations.
D)IT can be used to help doctors diagnose diseases.
E)Telepresence robots can act as the eyes and ears of a business manager.

Question 64

Differentiate among data, information, and knowledge.

Question 65

Which of the following statements about your future role as a manager is false?

A)The people I manage will likely be dispersed geographically.
B)The size of my team will likely be smaller than teams of today.
C)There will be less emphasis on office politics.
D)Many of my decisions will be "real time".
E)I will need IT tools to handle the data I utilize to make decisions.

Question 66

Office automation systems:

A)support only the clerical staff.
B)are comprised of software that is only used to develop documents and spreadsheets.
C)include report generators.
D)are a type of interorganizational system.
E)are usually developed in-house.

Question 67

Knowledge workers:

A)handle day-to-day operations within an organization.
B)make tactical decisions.
C)advise middle managers.
D)make routine decisions.
E)are generalists.

Question 68

Which Apricot Forest app is designed to help physicians stay current on the latest research literature?

A)e-Pocket
B)LitMe
C)MedClip
D)Medical journals

Question 69

Differentiate between information technology and information technology infrastructure.

Question 70

Apricot Forest does NOT help improve overall healthcare in China by ___________.

A)giving China's physicians more data about patients, their records, and their illnesses
B)helping doctors and patients communicate more
C)improving the efficiency and effectiveness of patient care
D)increasing doctor's pay, which is roughly equivalent to what taxi drivers make

Question 71

Differentiate between information systems and information technology.

Question 72

How does IT impact the health and safety of employees?

Question 73

Which of the following statements is false?

A)IT ultimately decreases the number of managers and experts.
B)IT makes managers more productive.
C)IT increases the number of employees who can report to a single manager.
D)IT reduces stress by giving managers more time to make decisions.
E)IT decreases the number of promotional opportunities.

Question 74

Discuss three ways in which information technology can impact managers.

Question 75

___________ include B2B and B2C.

A)Enterprise resource planning systems
B)Computer-based information systems
C)Functional area information systems
D)Intraorganizational information systems

Question 76

Apricot Forest does NOT make money by _________.

A)charging patients for follow-up phone calls with their physicians via the apps
B)charging physicians for downloading the apps
C)selling ad space to pharmaceutical companies inside the apps
D)taking a cut of the sales of books and other publications made accessible through their apps

Question 77

Apricot Forest addresses problems in __________.

A)the Chinese food industry
B)the Chinese medical system
C)the US food industry
D)the US medical system

Question 78

Discuss why information systems and information technologies are integral to your lives.

Question 79

Discuss three ways in which information technology can impact non-managerial workers.

Question 80

Which of the following statements about the potential impact of IT on non-managerial workers is true?

A)IT will create more jobs than it eliminates.
B)Employees will feel a higher degree of loyalty towards their company.
C)IT could cause employees to experience a loss of identity.
D)The flexibility of IT can minimize stress on the job.