Deck 5: Values and Ethics

Question 1

________ converts ________ into action.

A)Motivation; ethics
B)Ethics; values
C)Perceptions; behaviors
D)Attitudes; motivation

Answer 1

B

Question 2

A starting point in finding a good fit between individual and organizational values is to identify what type of work would be the most meaningful.

Answer 2

True

Question 3

Adrian is a strong believer in the rights of all animals, including ants, termites, and rodents. So when he takes a position as an accountant in an exterminating company, he is likely to suffer from person-role conflict.

Answer 3

True

Question 4

A value employees may acquire as a result of being part of an organization where management is as concerned about the well-being of their employees as they are about profits is ________.

A)looking out for oneself
B)corporate spiritualism
C)greed
D)technology

Question 5

________ establish the basis for ethical thinking and behavior.

A)Fears
B)Dreams
C)Values
D)Motivations

Question 6

Ricardo is industrious, well organized, self-controlling, responsible, traditional, and virtuous. It is likely one of Ricardo's values is ________.

A)conscientiousness
B)adventure
C)being liked
D)power

Question 7

The digital life style has become a value for many people.

Question 8

Casey has strong pragmatist values so she places the highest value on tangible accomplishments such as earning a high income or building a house.

Question 9

If you know what is important to you in life, it will help you get through the on-the-job frustrations you might face.

Question 10

Whole Foods Market Inc. provides funds for employees facing emergencies, thereby demonstrating the corporate value of ________.

A)kindness and compassion
B)sustainability
C)profit maximization
D)bureaucracy

Question 11

A value in relation to an individual refers to how much that individual thinks he or she is worth.

Question 12

The values we pick up as a result of being part of one generation quite often stick with us, even when we move into another generation from the standpoint of age.

Question 13

Sally has a strong need for self-awareness, personal growth, and a sense of being individual and unique. It is likely one of Sally's values is ________.

A)becoming wealthy
B)being liked
C)corporate spiritualism
D)humanism

Question 14

Cliff, the CEO of a company that makes plumbing equipment, wants his company to be modern and forward looking. He should therefore emphasize the company value of ________.

A)maximizing shareholder value
B)everyday low prices
C)sustainability
D)greed

Question 15

Which one of the following is not particularly a negative stereotype that members of Gen Y often have to overcome?

A)They are too formal in their speech.
B)They are entitled.
C)They have a weak work ethic.
D)They are self-centered.

Question 16

According to the value of corporate spiritualism, company employees are required to attend religious services just before starting the work day.

Question 17

Trudy wants to comply with the demands made by her supervisor, but they conflict with Trudy's personal values. Trudy is suffering from ________.

A)her value for power
B)humanism
C)perception conflict
D)person-role conflict

Question 18

Kelsey is a member of Generation Y. Because she holds a professional-level job in an organization, she will frequently have to fight the generational stereotype that her work ethic is on steroids (way too strong).

Question 19

Nancy has a strong tendency to morally disengage. As a result, when Nancy sells some company supplies on eBay for her own profit she is likely to ________.

A)turn herself in to a company official
B)feel no distress from being unethical
C)suffer from extreme role conflict
D)share her profits with the company

Question 20

One of the negative stereotypes about Gen Y members of the workforce is that their strong work ethic embarrasses older workers.

Question 21

Vice President Jim has a subordinate, Eric, who is dating his daughter, and the two have developed a serious relationship. When it comes time to recommend Eric for a salary increase, Jim will be facing a conflict of interest.

Question 22

Lying in the workplace is so frequent that lying is now usually classified as ethical behavior.

Question 23

A character trait is most related to a person's ________.

A)preference for social media contacts
B)moral and ethical behavior
C)chosen career
D)emotional intelligence

Question 24

Lisa enters a virus into the company computer system. The next day Lisa proudly announces that she has discovered a powerful virus in the computer system but she has been able to repair the problem. Lisa's behavior is best described as ________.

A)good office politics for getting noticed
B)highly unethical
C)doing what she has to get ahead
D)misrepresentation of employment history

Question 25

A company ethical code usually specifies how far employees can go before an unethical act is classified as being illegal.

Question 26

When a company declares bankruptcy, the actions of top management might readily be considered legal but unethical.

Question 27

An example of a company action that should be considered legal but unethical would be to ________.

A)hire a friend who was less qualified than other candidates
B)pay a teenager less than the minimum wage because the person needed job experience
C)promote only people of the same race as you
D)allow lunch breaks of only ten minutes to increase productivity

Question 28

Sexual harassment is ________ and ________.

A)illegal; unethical
B)common; alright
C)funny; acceptable
D)unethical; legal

Question 29

A survey indicated that only about five percent of employees have observed unethical conduct on the job.

Question 30

Studies suggest that workplace lying takes place ________.

A)frequently
B)on very rare occasions
C)mostly in the executive suite
D)mostly among entry-level workers

Question 31

One guideline for making ethical decisions and behaving ethically is ________.

A)making sure you don't get caught
B)behaving ethically out of fear
C)developing the right character traits
D)making up a code of ethics that serves only you

Question 32

Kelly pretends that a lot of customers are complaining about the store's jewelry selection. Kelly then suggests a new line of jewelry for the store, just so she will receive credit for having fixed the problem. If the new line of jewelry is a success, Kelly's behavior should be regarded as ethical.

Question 33

Rex has a strong tendency to morally disengage so he feels no distress when his insurance company sends him a claim check for $10,000 more than he deserved.

Question 34

"Play by the rules, take turns and share" is the guideline for which character trait?

A)fairness
B)caring
C)respect
D)trustworthiness

Question 35

One way for employers to ensure ethical treatment of their employees is to ________.

A)hire only relatives of the employer
B)eliminate bias and prejudice
C)avoid making decisions based on qualifications
D)reward the employees they get along with best

Question 36

An ethical dilemma facing many employee s is whether or not to engage in behavior that is unethical, yet helps the company.

Question 37

Terrence purposely inflates profitability estimates to impress outside investors. He most likely has committed the ethical violation of ________.

A)treating people unfairly
B)causing a problem to take credit for fixing it
C)conflict of interest
D)engaging in unethical behavior to benefit the company.

Question 38

It is ethically acceptable to make illegal copies of software because the developers overcharge for it in the first place.

Question 39

Several times during the winter, supervisor Clyde goes ice fishing with Bubba, one of the workers in his department. After fishing they often have a few beers together. When it comes time for Clyde to write a performance evaluation of Bubba, Clyde faces the ethical dilemma of ________.

A)dealing with confidential information
B)sexual harassment
C)treating people unfairly
D)conflict of interest

Question 40

A survey about ethics in business reported in the human relations text indicated that about ________.

A)99 percent of employees prefer high pay to good ethics
B)one percent of employees have observed misconduct on the job
C)40 percent of employees have observed misconduct on the job
D)95 percent of employees think that top management is unethical

Question 41

Developing relationships with coworkers has little effect on ethical behavior in the workplace.

Question 42

Jake, a financial sales consultant, sells a client a highly risky investment just so he (Jake)can earn an extra generous commission. Jake thinks, "Why shouldn't I earn a big commission this way? Our vice president thinks it is a smart idea." Jake appears to be responding to the influence of ________.

A)a corporate culture that does not promote ethical behavior
B)common sense
C)following an appropriate code of professional conduct
D)a company ethics hotline

Question 43

The purpose of a company ethics hotline is usually to give employee suggestions about how far they can go in deceiving customers.

Question 44

Workers who want an ethical role model to follow should ________.

A)confine their search to the executive suite
B)usually avoid observing managers in their own company
C)look for a listing of ethical managers on the company intranet
D)search among managers they know well

Question 45

"Was justice served by my decision?" is an example of an ethical screening question.

Question 46

Priscilla has the character trait of responsibility, suggesting that she will behave most responsibly in situations where such behavior helps her gain an advantage.

Question 47

An important contribution of an ethics training program is to start a useful dialogue about right and wrong that employees could recall when faced with an ethical temptation.

Question 48

Melinda observes her boss using his company credit card to purchase athletic shoes. Melinda can engage in whistle blowing when she ________

A)says to her boss, "You are a naughty boy."
B)says to her boss, "How about a pair of athletic shoes for me?"
C)reports the incident to top-level management.
D)decides to ask for a transfer.

Question 49

A set of questions used to make an ethical decision is called ________.

A)personal protection
B)an ethical screen
C)a role model
D)a character trait

Question 50

Ariana is engaging in whistle blowing when she informs top management that her supervisor, Fred, is collecting child pornography on his company laptop.