Deck 13: Achieving Your Presentation Goals: Informing, Persuading and Relating

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Question
Which of the following is NOT true of the difference between training and education?

A)Training emphasizes doing; education emphasizes knowing.
B)Training emphasizes a certain level of skill; training does not evaluate mastery of a skill by comparing one trainee with another, as is done in a classroom.
C)Training prescribes a step-by-step approach; education is typically less concerned with performing a linear sequence of behaviors.
D)Training operates as an open system; education operates in more of a closed system.
Use Space or
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Question
Rick is a very knowledgeable about the work he does and is viewed as being honest and helpful by the people he works with,but when he speaks he is not perceived as having much credibility.Which factor of credibility for Rick most likely lack in?

A)Competence
B)Trustworthiness
C)Dynamism
D)Initial credibility
Question
The process of drawing conclusions from evidence is known as .

A)evidence
B)reasoning
C)proof
D)visualization
Question
In a public relations presentation,the speaker is specifically providing information to public image for the person or organization the speaker is representing.

A)create a negative
B)manipulate a conservative
C)maintain a neutral
D)promote a positive
Question
According to Aristotle,the strategy that emphasizes the credibility or ethical character of a speaker is called .

A)ethos
B)pathos
C)logos
D)reasoning
Question
specify what you want trainees to be able to do following the training presentation.

A)Training objectives
B)Task assessment
C)Task analysis
D)Questionnaire
Question
Providing models,videos,or demonstrations are examples of tools to utilize during which training method?

A)Invite
B)Show
C)Correct
D)Invite
Question
Training is a type of informative speaking,in which a trainer seeks to develop specific in listeners to help them perform a specific more effectively.

A)skills; job or task
B)task; job
C)knowledge; skill
D)jobs; skill
Question
Claire delivered a sales presentation to a group of potential customers.Unfortunately,because the air conditioner was broken,everyone was sweating profusely.To make matters worse,there was no water available.From the audience's perspective,which of Maslow's hierarchy of needs was most likely not satisfied?

A)Social needs
B)Safety needs
C)Self-actualization needs
D)Physiological needs
Question
Paul's boss has asked him to develop training on the company's new software.What should Paul's first step be?

A)Analyze the training task
B)Develop training objectives
C)Organize training content
D)Select training resources
Question
Kristen gave a speech explaining three new Human Resource policies.This is an example of a speech to .

A)inform
B)persuade
C)entertain
D)inspire
Question
A detailed,step-by-step description of precisely what a trainee should do and know in order to perform a particular skill is known as a .

A)report
B)task assessment
C)task analysis
D)questionnaire
Question
Which of the following is not a suggestion from your textbook about informing others?

A)Pace information flow
B)Use complex words
C)Reinforce ideas nonverbally
D)Use simple ideas
Question
What is at the center of the training model provided in your textbook?

A)Analyze the training task
B)Develop training objectives
C)Determine training methods
D)Analyze organizational/trainee needs
Question
A short talk that provides information to an audience is known as a .

A)report
B)task analysis
C)briefing
D)toast
Question
Which of the following is NOT true of adult learners?

A)Adult learners prefer to be given information they can use immediately.
B)Adult learners prefer to be passively involved in the learning process.
C)Adult learners prefer to know how the information will solve a problem.
D)Adult learners prefer to receive information that is relevant to their needs.
Question
The primary difference between a report and a briefing is that .

A)a report is often a longer, more detailed summary of a past, present, or future event
B)a report is read to an audience, whereas a briefing is simply a document for reading
C)a report is much shorter than a briefing
D)a briefing is part of a larger document, whereas a report is a standalone document
Question
To is to change or reinforce a person's attitudes,beliefs,values,or behavior.

A)inform
B)persuade
C)entertain
D)inspire
Question
When you are confronted with information that is inconsistent with your current thinking or feelings,you experience a kind of psychological discomfort called _.

A)cognitive dissonance
B)inductive reasoning
C)deductive reasoning
D)refutation
Question
Chuck is receiving an award for the work he did last year with his organization.What type of presentation will Chuck be giving?

A)Informative
B)Persuasive
C)Entertaining
D)Special occasion
Question
During his sales presentation,Mark stated,"Everyone knows that our competitor has the worst customer service in the industry." Mark's statement is an example of which type of fallacy?

A)Causal fallacyEither-or fallacy
B)Bandwagon fallacy
C)Reporting fallacy
Question
Which of the following is NOT a recommendation for accepting an award?

A)No matter the length, thank everyone who contributed to your success.
B)Thank the person making the presentation and the organization that he or she represents.
C)Find some meaning in the award for you audience.
D)Comment on the meaning or significance of the award to you.
Question
A brief speech saluting a momentous occasion is known as a .

A)remark
B)salute
C)celebration speech
D)toast
Question
When informing others,the simpler your ideas and phrases,the greater the chance that your audience will remember them.
Question
The motivated sequence is a modified version of what organizational pattern?

A)Cause and effect
B)Visualization
C)Problem and solution
D)Refutation
Question
Briefings are long detailed descriptions that argue for specific action.
Question
After a presentation,a colleague asks Grant about evidence in his speech that seemed questionable. Rather than respond to the question,Grant evades the issue by quickly discussing an irrelevant fact that was presented earlier in his speech.What logical fallacy does this illustrate?

A)Causal fallacy
B)Bandwagon fallacy
C)Red herring
D)Non sequitur
Question
The "yes technique" is used to .

A)give an award
B)accept an award
C)introduce a speaker
D)close a sale
Question
A three-part argument that has a major premise,a minor premise,and a conclusion is called a(n) .

A)syllogism
B)inductive reasoning
C)report
D)causal fallacy
Question
Reports summarize what has been accomplished.
Question
Adult learners prefer to be actively involved in the learning process.
Question
Which of the following would be an example of an appeal to misplaced authority?

A)A CEO of a large toy company endorsing a new children's game.
B)A representative from an energy company endorsing nuclear energy.
C)An athlete endorsing a breakfast cereal.
D)A veterinarian endorsing a new type of food for dogs.
Question
Bonnie identifies the common arguments against the death penalty and systematically argues against each of these objections.What organizational pattern is Bonnie using?

A)Cause and effect
B)Motivated sequence
C)Problem and solution
D)Refutation
Question
Visualization is a step that is included in the organizational pattern.

A)problem and solution
B)cause and effect
C)refutation
D)motivated sequence
Question
In his speech,Warren painted a picture of the grim future that will occur if we don't begin to take measures to protect ourselves against global warming.This is an example of .

A)a positive visualization
B)a negative visualization
C)a syllogism
D)a warning visualization
Question
Persuasive speakers intentionally try to change or reinforce listener's feelings,ideas,or behavior.
Question
During a discussion about the need for a company retirement plan,Sally stated,"Even though we're a small business,we should start a retirement plan for our company.If we don't we could lose our top employees.Our top competitor started a new 401(K)retirement plan for her employees and she's had much less employee turnover." Which reasoning method did Sally use to deliver her message?

A)Deductive reasoning
B)Reasoning by analogy
C)Causal reasoning
D)Ethos reasoning
Question
Which of the following is NOT a recommended strategy when facing an unreceptive audience?

A)Immediately announce your persuasive purpose.
B)Focus on areas of agreement.
C)Acknowledge audience members' opposing points of view.
D)Advance your strongest argument first.
Question
An idea or conclusion that does not logically follow a previous idea or conclusion is referred to as a .

A)Causal fallacy
B)Bandwagon fallacy
C)Red herring
D)Non sequitur
Question
To a customer is to identify whether the customer can afford the product or service you are selling and to learn how to best approach the customer.

A)educate
B)qualify
C)introduce
D)customize
Question
When using a problem-and-solution organization,you should always devote equal time to the problem and the solution.
Question
Proof consists of both evidence and the conclusions you draw from it.
Question
When you use a refutation strategy,you address the specific concerns and offer solutions to the objections you know you will encounter.
Question
When developing training you should create the PowerPoint presentation during the "organize training content" step.
Question
Regarding the use of fear as a motivator,a strong threat to a family member will often be more successful than a fear appeal directed at the audience members themselves.
Question
Credibility is only influenced by what is said and done during the presentation.
Question
When making a toast,wit is more important than sincerity.
Question
When persuading a receptive audience,make sure you present your strongest arguments first.
Question
When selling a product to a customer,if they ask you a question and you don't know the answer,you should say so and find the answer quickly.
Question
Most sales presentations are organized using the problem-and-solution pattern.
Question
When selling,having too many options can be overwhelming for the customer.
Question
When presenting an award,you should talk about the history and significance of the award.
Question
According to the hierarchy of needs,basic safety needs have to be satisfied before we attend to any other concern.
Question
All public relations speeches make policy recommendations.
Question
It is important to develop training objectives before organizing the training content.
Question
When selling a product,it is important to stress the features,not the benefits.
Question
Lisa considers herself a supporter of the local economy and utilizes foreign labor to make her products,but was just told by an associate that her choice is hurting the local economy.Lisa is upset about this realization.What she is experiencing can be described as cognitive dissonance.
Question
Heather is creating training for her organization; she should not develop her training objectives until after she has analyzed the task.
Question
Analogies can be used to reason inductively.
Question
Training emphasizes doing,while education emphasizes knowing.
Question
List and briefly explain the six suggestions given by your textbook when developing your sales message.
Question
Explain the four principles of persuasion that motivate a listener to respond to a persuasive message.
Question
Define each of the organizational patterns for persuasive speeches.
Question
List the adult learning strategies to utilize when informing others.
Question
List and explain the five steps involved when completing a motivated sequence.
Question
Describe the key strategies for developing a briefing,a report,and a public relations presentation.
Question
List and describe the four different reasoning techniques for persuading others.
Question
Your textbook prescribes various strategies for making special presentations.List two tips for each of the following special presentations: introducing others,presenting an award,accepting an award.
Question
List the four differences between training and education given by your textbook.
Question
List and describe the three different logical fallacies when trying to persuade others.
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Deck 13: Achieving Your Presentation Goals: Informing, Persuading and Relating
1
Which of the following is NOT true of the difference between training and education?

A)Training emphasizes doing; education emphasizes knowing.
B)Training emphasizes a certain level of skill; training does not evaluate mastery of a skill by comparing one trainee with another, as is done in a classroom.
C)Training prescribes a step-by-step approach; education is typically less concerned with performing a linear sequence of behaviors.
D)Training operates as an open system; education operates in more of a closed system.
D
2
Rick is a very knowledgeable about the work he does and is viewed as being honest and helpful by the people he works with,but when he speaks he is not perceived as having much credibility.Which factor of credibility for Rick most likely lack in?

A)Competence
B)Trustworthiness
C)Dynamism
D)Initial credibility
C
3
The process of drawing conclusions from evidence is known as .

A)evidence
B)reasoning
C)proof
D)visualization
B
4
In a public relations presentation,the speaker is specifically providing information to public image for the person or organization the speaker is representing.

A)create a negative
B)manipulate a conservative
C)maintain a neutral
D)promote a positive
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
5
According to Aristotle,the strategy that emphasizes the credibility or ethical character of a speaker is called .

A)ethos
B)pathos
C)logos
D)reasoning
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
6
specify what you want trainees to be able to do following the training presentation.

A)Training objectives
B)Task assessment
C)Task analysis
D)Questionnaire
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
7
Providing models,videos,or demonstrations are examples of tools to utilize during which training method?

A)Invite
B)Show
C)Correct
D)Invite
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
8
Training is a type of informative speaking,in which a trainer seeks to develop specific in listeners to help them perform a specific more effectively.

A)skills; job or task
B)task; job
C)knowledge; skill
D)jobs; skill
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
9
Claire delivered a sales presentation to a group of potential customers.Unfortunately,because the air conditioner was broken,everyone was sweating profusely.To make matters worse,there was no water available.From the audience's perspective,which of Maslow's hierarchy of needs was most likely not satisfied?

A)Social needs
B)Safety needs
C)Self-actualization needs
D)Physiological needs
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
10
Paul's boss has asked him to develop training on the company's new software.What should Paul's first step be?

A)Analyze the training task
B)Develop training objectives
C)Organize training content
D)Select training resources
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
11
Kristen gave a speech explaining three new Human Resource policies.This is an example of a speech to .

A)inform
B)persuade
C)entertain
D)inspire
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
12
A detailed,step-by-step description of precisely what a trainee should do and know in order to perform a particular skill is known as a .

A)report
B)task assessment
C)task analysis
D)questionnaire
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
13
Which of the following is not a suggestion from your textbook about informing others?

A)Pace information flow
B)Use complex words
C)Reinforce ideas nonverbally
D)Use simple ideas
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
14
What is at the center of the training model provided in your textbook?

A)Analyze the training task
B)Develop training objectives
C)Determine training methods
D)Analyze organizational/trainee needs
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
15
A short talk that provides information to an audience is known as a .

A)report
B)task analysis
C)briefing
D)toast
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
16
Which of the following is NOT true of adult learners?

A)Adult learners prefer to be given information they can use immediately.
B)Adult learners prefer to be passively involved in the learning process.
C)Adult learners prefer to know how the information will solve a problem.
D)Adult learners prefer to receive information that is relevant to their needs.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
17
The primary difference between a report and a briefing is that .

A)a report is often a longer, more detailed summary of a past, present, or future event
B)a report is read to an audience, whereas a briefing is simply a document for reading
C)a report is much shorter than a briefing
D)a briefing is part of a larger document, whereas a report is a standalone document
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
18
To is to change or reinforce a person's attitudes,beliefs,values,or behavior.

A)inform
B)persuade
C)entertain
D)inspire
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
19
When you are confronted with information that is inconsistent with your current thinking or feelings,you experience a kind of psychological discomfort called _.

A)cognitive dissonance
B)inductive reasoning
C)deductive reasoning
D)refutation
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
20
Chuck is receiving an award for the work he did last year with his organization.What type of presentation will Chuck be giving?

A)Informative
B)Persuasive
C)Entertaining
D)Special occasion
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
21
During his sales presentation,Mark stated,"Everyone knows that our competitor has the worst customer service in the industry." Mark's statement is an example of which type of fallacy?

A)Causal fallacyEither-or fallacy
B)Bandwagon fallacy
C)Reporting fallacy
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
22
Which of the following is NOT a recommendation for accepting an award?

A)No matter the length, thank everyone who contributed to your success.
B)Thank the person making the presentation and the organization that he or she represents.
C)Find some meaning in the award for you audience.
D)Comment on the meaning or significance of the award to you.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
23
A brief speech saluting a momentous occasion is known as a .

A)remark
B)salute
C)celebration speech
D)toast
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
24
When informing others,the simpler your ideas and phrases,the greater the chance that your audience will remember them.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
25
The motivated sequence is a modified version of what organizational pattern?

A)Cause and effect
B)Visualization
C)Problem and solution
D)Refutation
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
26
Briefings are long detailed descriptions that argue for specific action.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
27
After a presentation,a colleague asks Grant about evidence in his speech that seemed questionable. Rather than respond to the question,Grant evades the issue by quickly discussing an irrelevant fact that was presented earlier in his speech.What logical fallacy does this illustrate?

A)Causal fallacy
B)Bandwagon fallacy
C)Red herring
D)Non sequitur
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
28
The "yes technique" is used to .

A)give an award
B)accept an award
C)introduce a speaker
D)close a sale
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
29
A three-part argument that has a major premise,a minor premise,and a conclusion is called a(n) .

A)syllogism
B)inductive reasoning
C)report
D)causal fallacy
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
30
Reports summarize what has been accomplished.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
31
Adult learners prefer to be actively involved in the learning process.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
32
Which of the following would be an example of an appeal to misplaced authority?

A)A CEO of a large toy company endorsing a new children's game.
B)A representative from an energy company endorsing nuclear energy.
C)An athlete endorsing a breakfast cereal.
D)A veterinarian endorsing a new type of food for dogs.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
33
Bonnie identifies the common arguments against the death penalty and systematically argues against each of these objections.What organizational pattern is Bonnie using?

A)Cause and effect
B)Motivated sequence
C)Problem and solution
D)Refutation
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
34
Visualization is a step that is included in the organizational pattern.

A)problem and solution
B)cause and effect
C)refutation
D)motivated sequence
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
35
In his speech,Warren painted a picture of the grim future that will occur if we don't begin to take measures to protect ourselves against global warming.This is an example of .

A)a positive visualization
B)a negative visualization
C)a syllogism
D)a warning visualization
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
36
Persuasive speakers intentionally try to change or reinforce listener's feelings,ideas,or behavior.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
37
During a discussion about the need for a company retirement plan,Sally stated,"Even though we're a small business,we should start a retirement plan for our company.If we don't we could lose our top employees.Our top competitor started a new 401(K)retirement plan for her employees and she's had much less employee turnover." Which reasoning method did Sally use to deliver her message?

A)Deductive reasoning
B)Reasoning by analogy
C)Causal reasoning
D)Ethos reasoning
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
38
Which of the following is NOT a recommended strategy when facing an unreceptive audience?

A)Immediately announce your persuasive purpose.
B)Focus on areas of agreement.
C)Acknowledge audience members' opposing points of view.
D)Advance your strongest argument first.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
39
An idea or conclusion that does not logically follow a previous idea or conclusion is referred to as a .

A)Causal fallacy
B)Bandwagon fallacy
C)Red herring
D)Non sequitur
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
40
To a customer is to identify whether the customer can afford the product or service you are selling and to learn how to best approach the customer.

A)educate
B)qualify
C)introduce
D)customize
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
41
When using a problem-and-solution organization,you should always devote equal time to the problem and the solution.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
42
Proof consists of both evidence and the conclusions you draw from it.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
43
When you use a refutation strategy,you address the specific concerns and offer solutions to the objections you know you will encounter.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
44
When developing training you should create the PowerPoint presentation during the "organize training content" step.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
45
Regarding the use of fear as a motivator,a strong threat to a family member will often be more successful than a fear appeal directed at the audience members themselves.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
46
Credibility is only influenced by what is said and done during the presentation.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
47
When making a toast,wit is more important than sincerity.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
48
When persuading a receptive audience,make sure you present your strongest arguments first.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
49
When selling a product to a customer,if they ask you a question and you don't know the answer,you should say so and find the answer quickly.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
50
Most sales presentations are organized using the problem-and-solution pattern.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
51
When selling,having too many options can be overwhelming for the customer.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
52
When presenting an award,you should talk about the history and significance of the award.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
53
According to the hierarchy of needs,basic safety needs have to be satisfied before we attend to any other concern.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
54
All public relations speeches make policy recommendations.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
55
It is important to develop training objectives before organizing the training content.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
56
When selling a product,it is important to stress the features,not the benefits.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
57
Lisa considers herself a supporter of the local economy and utilizes foreign labor to make her products,but was just told by an associate that her choice is hurting the local economy.Lisa is upset about this realization.What she is experiencing can be described as cognitive dissonance.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
58
Heather is creating training for her organization; she should not develop her training objectives until after she has analyzed the task.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
59
Analogies can be used to reason inductively.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
60
Training emphasizes doing,while education emphasizes knowing.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
61
List and briefly explain the six suggestions given by your textbook when developing your sales message.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
62
Explain the four principles of persuasion that motivate a listener to respond to a persuasive message.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
63
Define each of the organizational patterns for persuasive speeches.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
64
List the adult learning strategies to utilize when informing others.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
65
List and explain the five steps involved when completing a motivated sequence.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
66
Describe the key strategies for developing a briefing,a report,and a public relations presentation.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
67
List and describe the four different reasoning techniques for persuading others.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
68
Your textbook prescribes various strategies for making special presentations.List two tips for each of the following special presentations: introducing others,presenting an award,accepting an award.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
69
List the four differences between training and education given by your textbook.
Unlock Deck
Unlock for access to all 70 flashcards in this deck.
Unlock Deck
k this deck
70
List and describe the three different logical fallacies when trying to persuade others.
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