Deck 10: Product Concepts

Question 1

Due to the time required to scan them,the use of universal product codes (UPCs)is typically restricted to shopping products.

Answer 1

False

Question 2

A difference between informational labeling and persuasive labeling is that informational labeling:

A)focuses on a promotional theme or logo rather than consumer information.
B)increases a consumer's cognitive dissonance after the purchase.
C)helps a consumer make proper product selections.
D)gives the impression of environmental friendliness to a product.

Answer 2

C

Question 3

Which of the following is true of an express warranty?

A)It gives the impression of environmental friendliness to a product.
B)It contains an unwritten guarantee about the performance of a product.
C)It prohibits other firms from using a brand or part of a brand without permission.
D)It ranges from simple statements to extensive documents written in technical language.

Answer 3

D

Question 4

Which of the following is true of a specialty product?

A)It is widely distributed in a geographic area in order to sell sufficient quantities to meet profit goals.
B)It is marketed using selective,status-conscious advertising that maintains its exclusive image.
C)It is bought only after comparing several brands or stores on style,practicality,price,and lifestyle compatibility.
D)It is sold using aggressive personal selling as consumers do not seek out this type of product.

Question 5

Compared to convenience products,shopping products are:

A)sold through aggressive personal selling and highly persuasive advertising.
B)usually more expensive and are found in fewer stores.
C)purchased without significant planning.
D)available everywhere,including department stores,gas stations,and vending machines.

Question 6

Which of the following is true of an implied warranty?

A)It prohibits other firms from using a brand or part of a brand without permission.
B)It identifies the brand of a part that makes up the product.
C)It ranges from simple statements to extensive documents written in technical language.
D)It comes with the sale of every product under the Uniform Commercial Code.

Question 7

Each product item in the product mix always requires a separate marketing strategy.

Question 8

A number of yogurts are marketed under the Duncen brand,including Duncen All Natural,Duncen Fruit on the Bottom,Duncen Light & Fit,DunActive,and Dun-o-nino.The large variety of yogurts under the Duncen brand is an example of a:

A)brand equity
B)product item
C)product mix
D)promise index

Question 9

Which of the following is considered an advantage of decreasing a product's quality?

A)It gives manufacturers greater ability to raise prices for the product.
B)It allows manufacturers to appeal to target markets unable to afford the original product.
C)It motivates customers to replace worn out products.
D)It enhances the ease of coordinating promotion from market to market.

Question 10

Which of the following is true of product lines?

A)They mandate a separate marketing strategy for each line.
B)They provide economies of scale in advertising.
C)They involve greater transportation and warehousing costs than product items.
D)They help distinguish each version of a product from the others offered by a company.

Question 11

Trademark protection and rights only last for five years.

Question 12

A one-brand-name strategy is useful when the marketer wants the brand to appear to be a local brand,or when regulations require localization.

Question 13

Bar codes are read by computerized optical scanners that match codes with brand names,package sizes,and prices.

Question 14

When deciding on distribution plans for specialty products,companies generally ensure that the items are:

A)made directly available to a consumer through a salesperson,direct mail,or direct response advertising.
B)relatively inexpensive and merit little shopping effort.
C)always marketed as unsought products.
D)distributed to only a few stores in a geographic area.

Question 15

Convenience products,though inexpensive,require considerable shopping effort by buyers.

Question 16

Product modification occurs even when changes are made to a product's aesthetic appearance rather than its quality or functionality.

Question 17

Services and ideas are not considered products because they are intangible.

Question 18

Elsem Foods is a manufacturer of food and beverages.It manufactures several varieties of foods like potato chips,cupcakes,candies,crackers,fruit juices,and carbonated drinks.It introduced a new line of baked potato chips in different flavors.It receives its largest profit from its newly introduced line of hundred percent fruit juices that are available in different flavors,such as orange,apple,litchi,cranberry,and so on.Which of the following is a product item of Elsem Foods?

A)Baked potato chips
B)Cupcakes
C)Hundred percent orange juice
D)Beverages

Question 19

An organization's product mix includes all of the products it sells.

Question 20

When a product name becomes generic,the product name is no longer recognized as the exclusive property of a firm.

Question 21

__________labeling is designed to help consumers make proper product selections and lower their cognitive dissonance after the purchase.

Question 22

Ecstasy Inc.is a Canada-based food and beverage company.The company has decided to market and sell its products in all European countries under the same brand name.In this scenario,Ecstasy Inc.has decided to use the__________.

Question 23

A(n)__________strategy is not possible when the brand name has a negative or vulgar connotation in the local language.

Question 24

__________refers to the number of product lines an organization offers.

Question 25

Frieda was disappointed to notice that her new phone had several scratches on its screen.If she had known about the clear protective films that were available to protect the phone display from scratches,she could have avoided this problem.For Frieda,the protective films were__________.

Question 26

Daily Fresh is a multinational food and beverage company.One of the new products that Dairy Rich intends to introduce includes fiber added to chocolate.The packages will include data that each chocolate bar contains five grams of fiber and the various health benefits of including more fiber in one's diet.In this case,Daily Fresh intends to use__________.

Question 27

Which of the following statements is true about the naming strategies for products sold in the global market?

A)A one-brand-name strategy is useful when a company markets mainly one product.
B)An advantage of using different brand names in different markets is greater identification of the product from market to market.
C)A one-brand-name strategy reduces the ease of coordinating promotion from market to market.
D)A disadvantage of using different brand names in different markets is that it does not support localization.

Question 28

What are universal product codes (UPCs)? Explain their use in packaging.

Question 29

Explain planned obsolescence with at least two examples.Discuss if planned obsolescence is ethical or unethical.

Question 30

Lisa goes to an electronic goods store to purchase a washing machine.After comparing the various brands of washing machines available,their functions,prices,and so on,she purchases one that is cheaper and smaller than the rest.In this case,Lisa has purchased a(n)__________.

Question 31

__________is when a product or company attempts to give the impression of environmental friendliness whether or not it is environmentally friendly.

Question 32

Explain the importance of product offering in creating a marketing mix.

Question 33

Name and briefly define the four categories of consumer products.For each category,list three specific examples of products that would most likely be classified in that category.

Question 34

Why are many retailers creating and promoting their own captive brands?

A)Captive brands carry evidence of a store's affiliation and are available everywhere.
B)Captive brands help to increase a company's presence in markets where it has little room to differentiate itself.
C)Captive brands allow retailers to ask a price similar or equal to manufacturers' brands.
D)Captive brands allow retailers to gain greater profits by marketing cheaper products under a brand name owned by them.

Question 35

Which of the following is true of an unsought product?

A)Marketers of unsought products often use selective,status-conscious advertising to maintain the product's exclusive image.
B)Consumers buy unsought products regularly,usually without much planning.
C)New products are categorized as unsought products until advertising and distribution increase consumer awareness of them.
D)Consumers usually buy an unsought product only after comparing several brands or stores on style,practicality,price,and lifestyle compatibility.

Question 36

__________is a type of co-branding that occurs when two brands receiving equal treatment borrow from each other's brand equity.

Question 37

Which of the following is a difference between individual branding and family branding?

A)Individual branding uses different brand names for different products,while family branding markets several different products under the same brand name.
B)Individual branding is used when products do not vary in use or performance,while family branding is used when products vary greatly in use or performance.
C)Individual branding identifies the brand of a part that makes up the product,while family branding identifies the entire product.
D)Individual branding is used when two brands receive equal treatment,while family branding is used when two brands borrow from each other's brand equity.

Question 38

Amy spends very little time to shop for bath soaps and beauty creams as she uses only the products offered by Eve's Aura,a manufacturer of bath and beauty products.As Eve's has a wide distribution network,its products are available in almost every retail outlet in Amy's locality.In this scenario,the bath and beauty products from Eve's Aura are examples of__________products.

Question 39

A mobile phone manufacturing company is said to functionally modify one of its products if it:

A)introduces a sleek and stylish version of the mobile phone with the same specifications.
B)reduces the price of the mobile phone ahead of a sale.
C)introduces stylish headphones for the mobile phone.
D)releases a software update to fix the mobile phone's heating problem.

Question 40

Zing is a soft drink which is available everywhere,including gas stations,department stores,and vending machines.Zing is an example of a(n)__________.

Question 41

_____ labeling is designed to help consumers make proper product selections and lower their cognitive dissonance after the purchase.​

A)Informational
B)​Persuasive
C)​Perspective
D)Instructional

Question 42

Frieda was disappointed to notice that her new phone had several scratches on its screen.If she had known about the clear protective films that were available to protect the phone display from scratches,she could have avoided this problem.For Frieda,the protective films were _____.​

A)convenience products
B)​unsought products
C)​specialty products
D)shopping products

Question 43

​_____ is when a product or company attempts to give the impression of environmental friendliness whether or not it is environmentally friendly.

A)Greenwashing
B)​Green hosting
C)​Astroturfing
D)Cooperative branding

Question 44

Ecstasy Inc.is a Canada-based food and beverage company.The company has decided to market and sell its products in all European countries under the same brand name.In this scenario,Ecstasy Inc.has decided to use the _____.

A)complimentary branding strategy
B)​co-branding strategy
C)​one-brand-name strategy
D)individual branding strategy

Question 45

Amy spends very little time to shop for bath soaps and beauty creams as she uses only the products offered by Eve's Aura,a manufacturer of bath and beauty products.As Eve's has a wide distribution network,its products are available in almost every retail outlet in Amy's locality.In this scenario,the bath and beauty products from Eve's Aura are examples of _____ products.​

A)specialty
B)​convenience
C)​business
D)shopping

Question 46

Lisa goes to an electronic goods store to purchase a washing machine.After comparing the various brands of washing machines available,their functions,prices,and so on,she purchases one that is cheaper and smaller than the rest.In this case,Lisa has purchased a(n)_____.​

A)shopping product
B)​business product
C)​specialty product
D)unsought product

Question 47

A(n)_____ strategy is not possible when the brand name has a negative or vulgar connotation in the local language.​

A)repositioning
B)​one-brand-name
C)​co-branding
D)individual branding

Question 48

Daily Fresh is a multinational food and beverage company.One of the new products that Dairy Rich intends to introduce includes fiber added to chocolate.The packages will include data that each chocolate bar contains five grams of fiber and the various health benefits of including more fiber in one's diet.In this case,Daily Fresh intends to use _____.​

A)informational labeling
B)​persuasive labeling
C)​individual branding
D)family branding

Question 49

_____ is a type of co-branding that occurs when two brands receiving equal treatment borrow from each other's brand equity.​

A)Ingredient branding
B)​Cooperative branding
C)​Complimentary branding
D)Family branding

Question 50

_____ refers to the number of product lines an organization offers.​

A)Product line assortment
B)​Product equity
C)​Product mix width
D)Product line depth

Question 51

​Zing is a soft drink which is available everywhere,including gas stations,department stores,and vending machines.Zing is an example of a(n)_____.

A)unsought product
B)​specialty product
C)​convenience product
D)shopping product