Deck 3: Organizational Behavior in a Global Context

Question 1

Globalization, the trend toward a more global economy, has substantially decreased since 1980.

Answer 1

False

Question 2

McDonald's has done more to accommodate cultural differences in its restaurants than many other companies.

Answer 2

True

Question 3

Economic risks relate to difficulties inherent in managing the complex resource flows required by most international firms.

Answer 3

False

Question 4

Recent studies have shown that virtual teams with substantial cross-cultural differences often exhibit lower trust than virtual teams with more cross-cultural similarities.

Question 5

Many fear that unique cultures around the world will disappear over time if the world becomes one unified market for goods and services.

Question 6

Virtual electronic teams have been found to be very inefficient.

Question 7

Political risks relate to instability in national governments, such as the threat of civil war.

Question 8

The U.S. culture tends to be individualistic, whereas cultural values in India and China stress the importance of family and social relationships.

Question 9

Culture involves shared values and taken-for-granted assumptions about how to think and act.

Question 10

Countries' institutional environments have very little effect on home and foreign country firms' strategies.

Question 11

Economic risks relate to fluctuations in the value of foreign currencies and the possibility of sudden economic contraction in some countries.

Question 12

In a global economy, products, services, people, technologies, and financial capital move with relative difficulty across national borders.

Question 13

Over the next few decades, India is projected to have the world's third largest economy.

Question 14

In Brazil, McDonald's changed its marketing tactics and now caters to the afternoon meal rather than to a lunch meal.

Question 15

In some cultures, actions can affect relationships more than thinking and talking.

Question 16

The global economic recession led to a reduction in the total amount of direct foreign investments in 2008 and 2009.

Question 17

Offering kosher foods in Israel and vegetable meals in India are examples of how McDonald's provides its customers with consistent products regardless of location.

Question 18

American leaders of Euro Disney originally failed to understand some European workplace norms that produced a less friendly approach to guests in the park.

Question 19

An individual who leaves his or her home country to live and work in a foreign land is referred to as an expatriate.

Question 20

When early communication is not task-focused and positive, a phenomenon known as "swift trust" can occur.

Question 21

Written and spoken words are not crucial in low-context cultures.

Question 22

High context cultures prefer fast but ritualistic negotiations.

Question 23

The glass border is an unseen but discriminatory barrier that blocks many women from opportunities for national assignments.

Question 24

Recent research suggests that women are often more effective in expatriate roles because they tend to be flexible and develop a more empowering identity in order to be effective in a variety of situations.

Question 25

Japan is considered a high-context culture.

Question 26

Culture shock is a stress-based reaction to an unfamiliar culture.

Question 27

In high-context cultures, individuals value personal relationships and prefer to develop agreements on the basis of trust.

Question 28

A key aspect of the cultural effects on international working relationships is the issue of high versus low context cultural values.

Question 29

In recent years the demand for foreign skilled workers has been decreasing in many countries, including the U.S.

Question 30

South Korea is not considered to be a high-context culture.

Question 31

Research suggests that spousal inability to adjust to the new setting is not a significant cause of premature departure from a foreign assignment as previously thought.

Question 32

Germany is considered a high-context culture.

Question 33

Contextual cues, such as the other person's job, schooling, and nationality, would be more important to a person from Germany than to a person from Japan.

Question 34

Recent research suggests that companies in countries with strong patriarchal cultures may not be using their female capital effectively.

Question 35

Ideally, for an expatriate the predeparture orientation should be conducted 6 months to a year before his or her departure.

Question 36

Low-context cultures value performance and expertise and prefer to develop agreements that are formal and legalistic.

Question 37

The United States is considered a low-context culture.

Question 38

Remedies to reduce expatriate stress include screening and training before departure.

Question 39

Individuals exposed to ethnocentrism in foreign assignments can experience stress.

Question 40

Ethnocentrism is the belief that one's culture is better than others.

Question 41

Firms using a transnational strategy attempt to achieve global efficiency and local responsiveness.

Question 42

Managers should not consider cultural differences when evaluating the performance of associates.

Question 43

Humane orientation is the degree to which members of society value caring behavior.

Question 44

Compared with firms following a multidomestic strategy, firms using the global strategy provide more opportunities for associates and managers to participate in international activities.

Question 45

Gender egalitarianism refers to equal opportunities for women and men.

Question 46

Individuals in a monochronic culture like to multi-task.

Question 47

Firms that use a multidomestic strategy tailor their products and services for various countries or regions of the world.

Question 48

High-involvement management provides associates with decision power and the information they need to use that power effectively.

Question 49

Key decisions are most likely to be made at the corporate headquarters in a firm using a global strategy.

Question 50

A transnational strategy calls for less tailoring to individual countries than is typically found in global firms, but generally more tailoring than in multidomestic firms.

Question 51

Denmark and Sweden score very low on gender egalitarianism.

Question 52

The GLOBE project uses two dimensions of national culture.

Question 53

Firms following a global strategy offer standardized products and service in the countries in which they are active.

Question 54

North Americans and Northern Europeans are generally viewed as having a polychronic time orientation.

Question 55

Inter-unit learning and inter-unit transfers of people are common in firms that use a multidomestic strategy.

Question 56

Individuals with a monochronic time orientation prefer not to divert attention from a planned task because of an interruption.

Question 57

Latin Americans and people from most of the Southern region of Asia are considered polychronic time oriented.

Question 58

Cultural intelligence is the ability to separate the aspects of behavior that are based in culture as opposed to unique to the individual or all humans in general.

Question 59

GLOBE represents Global Leadership and Organizational Behavior Effectiveness.

Question 60

Individual associates and managers have many opportunities for international exposure and experiences in firms using a transnational approach.

Question 61

The country with the lowest prevalence (amount) of corruption is New Zealand.

Question 62

________relate to instability in national governments and the threat of civil or international war.

Question 63

McDonald's has done______to accommodate cultural differences in its restaurants than many other countries.

Question 64

China and India score high on in-group collectivism.

Question 65

Cultural distance refers to the extent of the differences in culture between countries.

Question 66

Geert Hofstede discovered that organizational culture had a stronger effect on the behavior of managers and associates than did national culture.

Question 67

International ethics are the principles of proper conduct that are focused on issues such as corruption, exploitation of labor and environmental impact.

Question 68

Three issues are prominent in discussions of proper conduct in developed nations: corruption, exploitation of labor and environmental impact.

Question 69

_________relate to fluctuations in the value of foreign currencies and the possibility of sudden economic contraction in some countries.

Question 70

_______is the trend toward a more global economy.

Question 71

________are teams that rely heavily on electronically mediated communication rather than face-to-face meetings as the means to coordinate work.

Question 72

In a ___________, products, services and people move relatively freely across national borders.

Question 73

_________relate to the difficulties inherent in managing the complex resource flows required by most international firms.

Question 74

_________is a phenomenon where trust develops rapidly based on positive, reciprocated task-related communications.

Question 75

The country with the highest prevalence (amount) of corruption is Iceland.

Question 76

For countries characterized by an individualistic culture, associates appreciate autonomy provided to individuals rather than to teams and emphasize individual goals.

Question 77

The country with the highest prevalence (amount) of corruption is Somalia.

Question 78

______involves shared values and taken for granted assumptions about how to act and think.

Question 79

The Euro Disney project failed to understand some European workplace _____ that produced a less friendly approach to guests in the park.

Question 80

The global economic recession led to a reduction in the total amount of ____________ in 2008 and 2009